- feranilshane@yahoo.com
- 09997698331
- Trece Martires City Cavite, Philippines
Organized, independent worker with strong time management skills. Detail-oriented and learns new tasks quickly. Possesses excellent memory and aptitude for calculations.
Virtual Assistant
Admin Support
Office Assistance
Data Entry
Canva
Google Gemini
MS (Excel, Power point, Word)
Chatgpt
Email and Calendar Management
Copy and Paste Work
Social Media Manager Trainee
I manage one page, what I did id I do social media management, social media plan and strategies, social media marketing, branding, content creation, copywriting for caption and hashtag and engagement.
Data Entry Trainee
I undergo Virtual Assistant training program at ProVa.ph and my mentor gave us a task that is why I can used MS Excel to lay down those customers mortgage and top 30 CEO in the Philippines.
Customer Service Representative
Interacting with customers on various platforms (phone, email, chat, social media) to provide information, resolve issues, and address inquiries.
Handling customer complaints, troubleshooting problems, and finding solutions to ensure customer satisfaction.
Having a deep understanding of the company's products or services to effectively assist customers and provide accurate information.
Processing orders, returns, and exchanges efficiently and accurately.
Admin Staff
Providing day-to-day administrative support such as managing correspondence, organizing files, handling phone calls, and scheduling appointments.
Inputting and maintaining accurate records, databases, and other administrative documents.
Overseeing office supplies, equipment, and facilities to ensure smooth operations.
Acting as a point of contact between internal and external stakeholders, handling inquiries and relaying information accurately.
IETI Alabang
B. S. in Computer Education
Imus Vocational and Technical School
Bartending NCII