Mass Communication
New Era University
Bachelors of Arts
I am committed to providing exceptional service and helping clients to achieve their goals. By possessing strong communication skills, attention to detail, excellent time management skills, proficiency with various software and online tools, and commitment to dependability and trustworthiness, I believe that I would make an excellent customer assistant for any client.
New Era University
Bachelors of Arts
.- Managing schedules, booking appointments, and handling other administrative task.
- Monitoring and analyzing social Media Accounts and engaging with followers.
- Creating and curating content.
- Developing effective strategies, creating engaging content and analyzing metrics.
Respond to incoming calls from the customers to answer questions and inquiries, troubleshoot problems, provide information and handle complaints regarding the organization's products or services.
-Conceptualize visuals based on requirements.
-Prepare rough drafts and present ideas.
-Develop illustrations, logos and other designs using software
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.