Recruitment Manager | HR

Managed end-to-end recruitment operations, from sourcing and screening to onboarding qualified candidates. Partnered closely with hiring managers to assess staffing needs, create effective job strategies, and ensure a smooth hiring process. Sourced talent through multiple channels, reviewed applications, conducted interviews, and presented top candidates for selection. Maintained an active talent pipeline to support future hiring demands. Additionally handled administrative tasks, including interview scheduling, documentation, and onboarding coordination, ensuring a seamless and efficient recruitment experience for both clients and candidates.

Financial Advisor

Assessing clients financial situations, provide strategic advice on financial products, determine their expenses, level of income, asses their needs, and developed customized financial plans and objectives to guide their financial
journey and goals. Offering strategic advice on products and services, such as investments, insurance coverage and debt management tools.

Customer Service Agent & Dispatcher

Handled inbound and outbound calls to process client orders for towing services. Resolved customer issues by identifying needs, determining causes, and providing effective solutions. Coordinated and dispatched drivers based on client location, service requirements, and driver availability to ensure timely assistance and customer satisfaction.

ESL Teacher / Master Teacher

Taught and motivated international students to develop English communication skills through engaging online lessons. Designed and delivered tailored ESL activities focused on grammar, pronunciation, and conversational fluency to match each student’s learning level and goals.

Sales Representative

Delivered persuasive sales presentations that increased product visibility and conversion rates. Streamlined inventory management and supplier coordination to ensure timely order fulfillment. Resolved customer concerns promptly, achieving high satisfaction and repeat business. Prepared and maintained accurate documentation for seamless client transactions. Implemented targeted marketing strategies that boosted sales performance and strengthened long-term client relationships.

Data Entry

Organized and maintained accurate digital and physical records to ensure efficient data management. Accurately encoded and updated documentation for seamless tracking and reporting. Retrieved, scanned, and uploaded files to company databases for secure and easy access. Streamlined document management by preparing correspondence, filing records, and generating reports. Upheld strict accuracy and confidentiality while supporting smooth administrative operations.

Saint Columban College

Bachelor of Science in Business Administration Major in Financial Management

• Administrative & Back-End Support
• Email & Calendar Management
• Appointment Scheduling
• Data Entry & Database Management
• General Virtual Assistance
• Recruitment & HR Support
• Customer Service & Lead Generation
• CRM Management (GoHighLevel)
• Problem-Solving & Time Management
• Multitasking & Attention to Detail
• Client Relationship Management

• CRM & Automation: GoHighLevel (GHL)
• Communication & Collaboration: Slack, Pumble, RingCentral, Zoom, Microsoft Teams
• Project & Task Management: Trello, Notion
• Productivity & Office Suite: Google Workspace (Docs, Sheets, Drive, Calendar), Microsoft Office (Excel, Word, PowerPoint)
• Email & Networking: Gmail, Outlook, LinkedIn
• Creative & Design: Canva
• Social Media Management: Facebook, Instagram, X (Twitter), TikTok, YouTube