2002
B.S. Computer Engineering
AMA UNIVERSITY (Iloilo City)
More Info About Me
I am a professional Sales Representative with extensive experience in providing excellent customer support and building customer loyalty. Backed by my superior communication and multitasking capabilities, I excel at providing exceptional off-site support and generating optimal productivity and success for businesses. Extremely motivated to constantly develop my skills and grow professionally.
My Skills and Competencies
Social Media Manager
Amazon VA
Data Entry
Cold Caller
Customer Service Representative
Certificates
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My Experience and Education
May 2021
-
March 2022
Grind Time Investment
(REI Cold Caller)
• Calling new prospects/homeowners and following up with them when needed
• E-mail and chat support
• Office and admin works
• Data entry, CRM management, and lead contact
• Coordinate with other team members and departments database updates to optimize the sales effort
2019
-
2020
Outsource BPO
(Appointment Setter)
• Provide support to a company's sales team by calling prospective clients and scheduling appointments for them to speak with a salesperson
• Handles internal operations to improve the quality of service
• Take calls to initiate telephone conversations to engage leads (potential customers) sourced from a database
2017
-
2019
Startek Philippines
(Customer Sales Representative)
• Answer calls professionally to provide information about products and services
• Take/cancel orders, or obtain details of complaints
• Keep records of customer interactions and transactions, complaints, and comments, as well as actions taken
• Basic troubleshooting
Services Offered
Service commitments that uniquely define the level of service in terms of availability, scope, and how I can help your business succeed.
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Amazon Virtual Assistant
Will help you conduct accurate product research to provide important information.
Cold Caller
Answering incoming calls from prospective customers.