2020
Bachelor of Science in Information Technology
Pangasinan State University
Get to Know Me: Your Trusted Freelance Expert
Hi, I’m Sathelyn! As a highly skilled freelance professional with a background in Information Technology, I offer a wide range of services to help businesses and individuals reach their full potential. With expertise in e-commerce, virtual assistance, email management, administrative support, data entry, and lead generation, I provide efficient and tailored solutions that drive success.
My goal is to help you streamline your processes, enhance your online presence, and take your productivity to the next level. I pride myself on my ability to multitask, prioritize, and deliver quality results — all with an eye for detail.
Explore my services to learn how I can support your needs. Feel free to reach out if you’re looking for a reliable, proactive, and adaptable professional to assist you. Let’s work together to achieve your goals!
Areas of Expertise and Specialization
The Foundation of Professional Growth
Tech Savviness
Time Management
Email and Correspondence Management
Research Skills
Attention to Detail
Data Entry and Management
Certificates
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Professional Background
2023
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2025
Shakeys Pizza Asia Ventures Inc
(Virtual Order Fulfillment Assistant)
In my role, I manage customer service tasks related to order status, inquiries, and escalations. My key responsibilities include answering phone calls, processing returns, and providing online support. I collaborate closely with warehouse teams to address order-related issues and ensure smooth fulfillment. Additionally, I maintain accurate records of orders, deliveries, and inventory levels while ensuring compliance with company policies. I process orders using the Store Ordering System and Microsoft Dynamics 365 and work closely with other operations teams, coordinating with suppliers to ensure the timely delivery of raw materials to the stores.
2022
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2023
Best Amo Services Inc
(Virtual Order Processing Assistant)
My role involves creating purchase orders for direct deliveries using Microsoft Dynamics 365, providing clerical support, and completing various tasks assigned by my supervisor.
2020
-
2022
Meton Boss
(Virtual Assistant (E-commerce Operations Specialist))
My role involves listing products on platforms such as Etsy, eBay, Facebook, and Amazon Seller Central, as well as contacting and qualifying leads through LinkedIn. I also develop and maintain a database of leads using Microsoft Excel, manage and prioritize multiple tasks to meet deadlines, and handle administrative duties, including filing, copying, and organizing data using Excel and Dropbox.
What I offer
E-Commerce VA
Streamlining Your Online Store Operations with Expert Administrative Support
Lead Generation
Boosting Revenue with Efficient and Effective Lead Generation
Data Entry
Your Trusted Partner for Reliable Data Entry Solution