Ruby Jen Deocampo

General Virtual Assistant
User Thumbnail
Contact Information
  • rubyjendeo@gmail.com
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  • rubyjen1993@gmail.com
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  • +63 950 444 3848
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  • FB: www.facebook.com/rubyjen.t.embalzado
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  • LinkedIn: ruby-jen-deocampo-0b1683223
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Tools

Photoshop
Canva
MS Office
Google Workspace
Salesforce
DocuSign
Smartsheet
Outlook
Adobe Premiere
Capcut
Trainings
October 2024

General Virtual Assistance, Pro VA Philippines

October 2024

Medical Virtual Assistance, Pro VA Philippines

November 2024

Data Entry In-Depth Training, Pro VA Philippines

Highlights

Equipped with experience in handling tasks and providing a positive customer experience with fair, friendly, and courteous service. Handle responsible work that requires entering a larger, broader field, guided by a belief that exercise of industry, loyalty, accuracy, modesty, and cooperation are all essential to my success.
Education
S.Y. 2009– 2013

Bachelor of Science in Computer Science, Colegio de kidapawan Kidapawan city

Experience
October 2021 - October 2024

New Business Processing Specialist, Access Insurance Underwriting LLC

- Enter client information accurately into the CRM system (Salesforce), ensuring all data is correct and linked to the appropriate agent of record to designate commissions correctly.
- Prepare applications and required documents, verifying they are error-free, and report any missing documents to the responsible person.
- Manage DocuSign, ensuring all designated signature fields are completed.
- Follow up with clients as needed to obtain email signatures.
- Oversee email communications, verify payments, and locate HUD documents on the Property Appraisal site.
- Participate in the reconciliation of agent commissions.
April 2017- July 2021

Branch Cashier, HONDA – JIED MOTOHAUS INC.

Quezon Blvd., Kidapawan City

- Involved with collection of monthly payments and endorsements.
- Involved with computation of payments.
- Responsible for taking account of the cash drawer collected at the end of each shift.
- Maintaining receipts, records and withdrawals.
Jan. 2015 – Dec. 2016

Operation Assistant, E-made Marketing

3rdflr. Coast Pacific Bldg., Sanciangco St., Cebu City

- Duties include sales support and customer service activities.
- Front-line interaction with customers
- Provides outstanding customer service over the phone or in-person as duties assigned.
- Managing emails, storing files, and retrieving documents and reports as and when needed
- Organize all office supplies.
- Manage incoming and outgoing letters and packages.
- Perform clerical duties.
- Reconcile payments and receipts.
June, 2014 – Sept. 2014

Office in Charge, Southern Arm Corp.

Guhiling Bldg. Quezon Blvd. St. Kidapawan City

- Duties: Manage the store and overall responsibility of the branch, Daily and weekly report, inventory report, telemarketing, monitoring and checking stocks/counter sales.