2002 to 2006

Bachelor of Science in Business Administration Major in Management, Jesus is Lord Colleges Foundation

1997 to 2001

Secondary Level, Jesus is Lord Colleges Foundation

Highly Trainable

Good Decision-making

Effective Time Management

Customer Service

Communication skills

English

Filipino

2022-2023

Real Estate Appointment Setter, JZ Homebuyers

In charge in doing cold calling to property owners that might be selling their property, get the details of the property and set an appointment for a callback to the acquisition specialist.

2013-2022

Call Center Team Leader, VXI Global Solution

Oversees and monitors a team of 10 to 15 of call center employees. daily monitoring and coaching provide training and feedback for the team, ensure that the team goals are met, and make performance assessments for each member.

2008-2013

Call Center Team Leader, Teleperformance inc.

Oversees and monitors a team of 10 to 15 of call center employees. daily monitoring and coaching provide training and feedback for the team, ensure that the team goals are met, and make performance assessments for each member.

19th November 2023

Social Media Manager Training, ProVA

17th February 2022

Appointment Setter Training, JZ Homebuyers

October 2023

Employee of the Month, JZ Homebuyers

February 2023

Employee of the Month, JZ Homebuyers

December 2022

Employee of the Month, JZ Homebuyers

June 2022

Employee of the Month, JZ Homebuyers

Victor Villanueva, Appointment Setter Manager

E-mail: vbvilla9@gmail.com

Abigail Villanueva, VA Manager

E-mail: abisprimechannel@gmail.com