Hi! My name is Rovine; but you can call me Vine and I am a Professional Virtual Assistant. I have always been passionate about my work, and I am thrilled to have the opportunity to work in this field.

I've worked in BPO for almost 2 years, during which I've solidified my skill set in exceptional administrative support to clients. I like what this job offers, and I'm always seeking for new methods to advance my knowledge and skills.

The development of ties with my clients and coworkers is one of the things I appreciate most. I think the secret to success is open communication and teamwork. I take great satisfaction in my capacity to pay attention to my clients' demands and provide solutions that achieve their objectives.

I watch movies, listening to music and play football in my free time. I've discovered that exploring my interests outside of work keeps me motivated and on task.

I appreciate you taking the time to find out more about myself. I'm eager to collaborate with you and support you as you pursue your objectives.

2021-2022, ResultsCx (Customer Service Representative)

Any customer who has a query or a problem with a good or service that the business offers should get in touch with us as soon as possible. We are responsible for a variety of tasks, including taking incoming calls, handling consumer inquiries regarding goods and services.

2022-2023, OPTUM GLOBAL SOLUTIONS

To ensure that providers' complaints are addressed by us in a timely, responsive way, develop excellent working relationships with provider groups and their employees.
-Records and/or keeps track of provider communication in the designated databases. This role will cover healthcare providers in the whole United States of America.