Rose Zuñiga

Professional Virtual Assistance
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Contact Information
  • 09399466165
    •
  • rosezuniga0695gmail.com
    •
  • Tayabas City, Quezon, Philippines
    •
Educational Background
2012-2016

TERTIARY

Southern Luzon State University
Bachelor of Science in Business Administration Major in Marketing Management
Lucban, Quezon
2007-2011

SECONDARY

Luis Palad National High School
Tayabas City
2001-2007

PRIMARY

Ipilan-Alitao Elementary School
Tayabas City
Personal Information

Age : 28
Date of Birth : April 6, 1995
Place of Birth : Lucena City
Gender : Female
Nationality : Filipino
Civil Status : Single
Religion : Roman Catholic
Languages Spoken : Filipino, English
Professional and Personal Skills

• Microsoft Office (Word, Excel and Power Point
• Public Speaking
• Teamwork
• Facilitation
• Hardworking Individual
• Flexible
• Leadership
• Time Management
• Positive Attitude
• Good in Problem Solving and Decision Making
Achievements and Training Attended

• General Virtual Assistance Training (June, 2023)- An 8-hour live webinar designed to enhance knowledge in the field of freelance marketing growth.
• Basic and Intermediate Excel Training (2020) – Finished a two-day training that significantly simplifies my tasks, particularly in the analysis and interpretation of data.
• ACE Coaching Model (2020) – Successfully finished a two-day training that centered on the effective facilitation of coaching sessions.
• Awarded as Concentrix Top Trainer 2018 and 2019
Work Experience
July 2023- February 2024

Social Media Manager, Gateway Travel

Tasks
• Develop engaging and visually appealing content, including photos, videos, and captions, to showcase the travel host's offerings.
• Posting daily on all social media platforms, including Facebook, Instagram, LinkedIn, YouTube, Pinterest, and TikTok.
• Developing a quarterly schedule outlining daily posting topics.
• Respond to comments, messages, and mentions promptly, fostering a sense of community and building relationships with the audience.
• Track key performance indicators (KPIs) using social media analytics tools, providing insights and recommendations for improvement.
• Plan and execute social media campaigns, contests, or giveaways to increase brand awareness and engagement.
• Publishing three blogs daily.
• Managing a social media project involving the compilation of 50 new pictures with brief descriptions and hashtags for travel agents.
• Designing logos and marketing visuals for travel agent programs.
2022-2023

Social Media Manager, Signature Taste

Tasks
• Established the page with the goal of amplifying and maximizing
sales opportunities.
• In charge of designing captivating graphics and distinctive logo
• Regularly posting attractive product content.
• Actively oversee the page, promptly responding to comments and
messages from both existing and potential customers who are
captivated by our offerings.
November 2021 – March 2023

Messaging Agent, Telco Services Australia

Tasks
• Navigate through multiple systems and customers
whilst maintaining customer engagement through messaging
• Address concerns from new and existing customers
• Work towards achievable Customer Service, Saves and
Sales targets and KPIs
• Provide class leading customer experiences
June 2016 – November 2021

Trainer II, Concentrix

Tasks
• Handling new hire classes
• Creating SWOT analysis
• Extracting data and creating source file using excel
• Analyze and interpret data
• Coordinating to clients for project updates and clarifications
• Creating and presenting projects to stakeholders
• Creating module and roadmap
• Conducting assessment and final endorsement of agents