Rosemarie Durante

Freelancer
User Thumbnail
Contact Details
  • +639129419230
  • rosemariedurante120@gmail.com
  • Iriga City Camarines Sur Philippines
  • https://myprofile.ph/rosemarietanaydurante
Expertise

Administration Software

Social Media Management

Organized

Communication

Teamwork

Meeting deadlines

Basic Technical Skills

Language

English

Filipino

Education
June-Sept 2006

University of Northeastern Philippines, Iriga City

Bachelor of Science in Nursing

About Me

I am a dedicated general virtual assistant, committed to delivering exceptional services. While I may be new to the role, my passion and commitment make me an ideal fit for providing valuable support as I eagerly learn and grow in this position.

Experience
Oct 2022- May2024

CUSTOMER SERVICE REPRESENTATIVE, AVENTUS LLC (REMOTE)

Handling a high volume of customer inquiries,
Resolve issues, and ensure customer satisfaction.
Manage complaints effectively, and update accounts
with precision.

Feb- 2015 - Mar 2017

TELESALES AGENT, EZ ACCESS SOLUTIONS (IRIGA,CITY)

Keeping track of prospective clients
Processing new sales leads Effectively
Offer the products and services

Jan - Feb 2015

CUSTOMER SERVICE REPRESENTATIVE, SUTHERLAND GLOBAL SERVICES (Legaspi City)

Provide information about the products and services
Resolved complaints
Properly directed inbound calls in phone queries to improve call flow

Trainings
Sept 2024

Pro VA Philippines, In-depth Training SMM

Social Media Manager

Aug 2024

Pro VA Philippines, VA TRAINING Course

General Virtual Assistance

12 May 2022

VA TRAINING PH, VA TRAINING Course

General Virtual Assistance

12 May - June 2013

TECHNICAL EDUCATION SKILLS DEVELOPMENT AUTHORITY, Pili Cam Sur

Finishing Course for Call Center Agent