Licensed professional teacher with a diverse background in education, customer service, and virtual assistance. Adept at delivering effective classroom instruction, one-on-one tutoring, and back-end business support. Over 7 years of combined experience in administrative tasks, client relations, and eCommerce content management. Known for adaptability, attention to detail, and a strong work ethic across various industries.

Elementary Teacher & Private Tutor

- Licensed teacher with full subject load for elementary level
- Developed learning materials and instructional strategies tailored to student needs
- Conducted personalized tutoring sessions to enhance student performance

Virtual Assistant – eCommerce Company

- Managed product listings, descriptions, and inventory updates
- Performed data entry, order processing, and content uploads
- Collaborated with business owners to streamline backend operations

Customer Service Representative (Tier 2), Financial Institution

- Provided Tier 2 support, resolving complex inquiries and account concerns
- Handled sensitive data and ensured customer satisfaction with professionalism
- Documented case notes and escalated issues as necessary

Order Entry Specialist (Contract)

- Accurately entered high-volume data into order management systems
- Verified purchase orders and maintained records for accuracy
- Supported team with administrative tasks and communication