Rosalie Palconan

Versatile Virtual Assistant I Credit Repair Specialist | Lead Generation and Email Outreach Specialist | Social Media Manager
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PROFILE

Innovative, Creative and Professional.
Specialized in Credit Repair, Content Creation, Content Planning, Data Entry, Lead Generation, Email Marketing, and Social Media Management.
I am a cheerful, versatile and resilient person. I love my job and achieving milestones working with a team.
CONTACT ME

đź“ž + (63)9353580973
✉️ palconan.rosalie23@gmail.com
đź“Ť Los Banos, Laguna, Philippines
SKILLS

đź“Ś Credit Repair
đź“Ś Content Creation
đź“ŚContent Planning
đź“ŚLead Generation
đź“ŚEmail Marketing
đź“ŚSocial Media Management
đź“ŚData Entry
đź“ŚCustomer Service ( Non-Voice )
WORK EXPERIENCES
February 2024 - October 2024

CREDIT REPAIR DISPUTE PROCESSOR, A2 Assemble Solutions

- read and analyze credit reports
- create dispute letters using factual disputing
- update clients for their credit repair progress thru email
- file CFPB, FTC and BBB complaints online
October 2023 - November 2023

LEAD GENERATION & EMAIL MARKETING, Lead Connects

- research and target potential clients
- generate leads
- contact and qualify leads through email and messaging
- direct email marketing to key clients and prospects
December 2020 - August 2023

CREDIT REPAIR VIRTUAL ASSISTANT, The Credit Agents

- Analyze credit reports and identify derogatory items.
- Create dispute letters to remove negative items.
- file CFPB, FTC and BBB complaints online
- Update the client's account in a timely manner.
- Send email updates to client regarding the status of their credit file.
September 2020 - June 2021

SOCIAL MEDIA MANAGER, Roaring Financial Solutions

- Create high-quality content to post on social media sites.
- Monitor social media channels for trends and target audiences.
- Engage with followers and respond promptly to comments and inquiries.
- Stay on top of industry news for real-time social media engagement.
June 2020 - February 2021

CREDIT REPAIR PROCESSOR, A&S Consulting Services

- Pull credit report and update client on the changes.
- Create dispute letters to challenge Credit Bureaus.
- Ensure that the dispute is aligned with FCRA law.
- file CFPB, FTC and BBB complaints online
CERTIFICATIONS
2023

UPWORK SKILL CERTIFICATION FOR CUSTOMER SERVICE ( NON-VOICE )

Upwork Academy
2023

LEAD GENERATION AND EMAIL MARKETING

PRO VA
2023

SOCIAL MEDIA MANAGEMENT

PRO VA
2023

GENERAL VIRTUAL ASSISTANCE

PRO VA
2023

INFLUENCER MARKETING

PRO VA
2020

CERTIFIED CREDIT REPAIR CLOUD SOFTWARE USER

Credit Repair Cloud