Ronalyn Tindugan

Professional Virtual Assistant
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Contact Information
  • +639383818222
  • ronalyntindugan@gmail.com
  • Bislig City, Philippines
  • Ronalyn Tindugan
  • +639383818222
LINK TO PORTFOLIO

https://myprofile.ph/ronalyntindugan

EDUCATION
MSU-ILIGAN INSTITUTE OF TECHNOLOGY

AB POLITICAL SCIENCE

DE LA SALLE JOHN BOSCO COLLEGE

BASIC EDUCATION

SKILLS AND COMPETENCIES

Attention to Detail

Web Research

Communication Skills

Basic Social Management

Data Entry Accuracy

Adaptability

Basic Photo and Video Editing

Analytical Skills

Creativity

CERTIFICATE
Aug 22 – 25, 2023

16-hr Virtual A ssistance and Social Media Marketing with Bookkeeping, Lead Generation, Project Management, Content Creation, website Design and Search Engine Optimization, VA Training Philippines

Sept 24, 2023

In-depth Data Entry Training, PRO VA Philippines

October 22, 2023

General Virtual Assistance Training, PRO VA Philippines

PROFESSIONAL SUMMARY

With 5 years in administrative and secretarial work, 1 year as travel agent, 8 years as operations manager, and 7 years as marketing strategist and social media manager, I bring a wealth of organizational, project management, and digital marketing experience to the field of virtual assistance and social media management. I am ready to apply my diverse skill set to help your organization succeed in these areas.

WORK EXPERIENCE
July 2016 - 2023

MARKETING STRATEGIST | SOCIAL MEDIA MANAGER, NJ's SweeTreatz (1.9k Followers)

Responsibilities:
- Devising, maintaining, and optimizing campaigns to promote cake and pastries
- Edit or create graphic content for social media posting
- Provide excellent customer service by answering queries, accept reservations and handle complaints from clients
- Researching to distinguish emerging cake trends
- optimize ad campaigns accordingly


June 2008 - March 2016

OPERATIONS MANAGER | TUTOR, Think Quest Tutorial Center

Responsibilities:
- Manage day-to-day operations of an educational center
- Develop and update educational materials
- Oversee facility maintenance and equipment
- Analyze data and generate reports on student performance and center operations
- Continuously improve and enhance the center's services
- Work with students to help them understand key concepts, especially those learned in the classroom
- Coordinate with parents on their kid’s progress


July 2015 - 2016

ONLINE TRAVEL AND TOURS AGENT, R & R Travel and Tours

Responsibilities:
- Plan and organize travel itineraries for clients
- Book flights and accommodations
- Provide information and advice on travel destinations.
- Handle reservations and bookings efficiently
- Resolve travel-related issues and emergencies
- Stay updated on travel industry trends and regulations
- Ensure exceptional customer service and satisfaction
- optimize FB ad campaigns accordingly to reach possible future clients


January 8 - 15, 2014

COLD CALLER, Upwork

Responsibilities:
- Cold call people based on a given phone directory to solicit donations
- Convince people to donate


2002 - 2007

EXECUTIVE SECRETARY | VOLUNTEER, Several Non-Government Organizations

Responsibilities:
- Responds to emails and phone calls (Center of communication)
- Manage contact list
- Organize the Chairperson's and the organization's calendar
- Create presentations as assigned
- Involves in strategic planning of projects and events with the core group
- Coordinates with partner organizations in terms of tie-up events
- Coordinates between departments and operating units in resolving day‐to‐day administrative and operational problems
- Schedules and coordinates meetings, interviews, events and other similar activities
- Prepares business correspondence (often using the google workspace, word processing, spreadsheet, and presentation)
- Performing multifaceted general office support
- Takes care of the core’s itinerary and budget per activity