Rizza A. Valencerina

Professional Virtual Assistant
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Contact Information
  • rav.valencerina1129@gmail.com
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  • 0997-913-9602
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  • Pasig City, Metro Manila Philippines
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About

As a professional virtual assistant, I specialize in providing administrative support and organizational assistance to businesses and entrepreneurs. With strong communication skills and a keen attention to detail, I manage tasks such as scheduling, email management, data entry, and customer service.

My goal is to streamline operations and enhance productivity, allowing clients to focus on their core business activities. I am adaptable, tech-savvy, and committed to delivering high-quality service tailored to meet the unique needs of each client.
Experience
2024 >>> 2024

Customer Care Associate

Assists customers about their streaming service. Inform and advise customers about the latest update of sporting events available on the streaming service, creating an account, refund and cancel of their subscription, recognizing unauthorized charge, and also helping them about technical issues of their account online
2023 >>> 2023

Senior Associate

Assisting customers on how to create an account online of their life insurance, assist how to reset password and user ID, recognizing fraud customers, and also helping them about any technical issues of their account online.
2023 >>> 2023

Cruise Representative

Handles in bound sales and service telephone calls from Travel partners or direct guests about their cruise reservation.