Bachelor of Science in Information Technology
LYCEUM OF THE PHILIPPINES UNIVERSITY
I am an experienced Data Analyst with well-developed skills in Provisioning, Proofreading, and Project/Order Processing with E-mail handling. I am good enough in Excel application as well as in other Microsoft Office and some internet applications. I worked in a BPO Outsourcing industry (office-based) for almost a year.
I am flexible and good in time management. I am always eager to learn and undertake new challenges. I can communicate well with my clients. I can work independently in a busy environment and within a team.
LYCEUM OF THE PHILIPPINES UNIVERSITY
• Proofreading, editing articles given by the client
• Processed and completed the project
• Follow the time allocated for every project
• Work with escalation projects
• Communicate via email with the clients
• Provisioning
• Provide telecommunication to client, wiring and transmission
• Processed and completed the project
• Follow the time allocated for every project
• Work with escalation projects
• Communicate via email and phone call with the clients
• Monitor the deadline of every project
• Record all activities done in every project
• Received new projects every day
• Send a project update to clients
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.