Rizaldy G Santiago

Medical Virtual Assistant
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Contact Information
  • rizaldysantiago04@gmail.com
  • +63 926 658 3887
  • Manila, Philippines
Certifications
Certified Medical Assistant

Pro VA Philippines, October 27, 2024

Certified Medical Assistant

Medical Virtual Assistant-Medical Billing, September 19, 2024

Accomplishments

*Provided Medical Assistance in High-Stress Situations-Assisted in emergency medical situations as a first responder, applying nursing skills to stabilize patients on-site until further medical help arrived.
*Administrative and Organizational Skills-Streamlined Medical Documentation Processes. Developed efficient methods for documenting patient information accurately and swiftly, reducing data entry errors by 0%

Professional Summary

Driven and detail-oriented aspiring Medical Virtual Assistant with a strong background in healthcare administration and excellent organizational skills. Through academic training and hands-on experience, I have built proficiency in managing medical records, coordinating appointments, and communicating effectively with patients and healthcare providers.

Professional Skills

*Medical Record Management
*Strong Work Ethic
*Administrative Support
*Customer/Patient Communication
*Appointment Scheduling
*Empathy and Compassion
*Strong Attention to details

Educational Background

Bachelor of Science in Nursing (2006-2010)

Professional Services

*Medical Record Management: Expertly organize and maintain electronic health records (EHR), ensuring accurate and accessible data to facilitate timely patient care.
*Appointment Scheduling: Coordinate and manage patient appointments to optimize schedules, streamline clinic workflow, and minimize patient wait times.
*Patient Communication: Engage with patients via phone and email to provide essential information, ensuring clear communication and a positive experience**
*Data Entry and Documentation: Precisely enter and update patient information and medical histories, ensuring comprehensive and current records.
*Administrative Support: Deliver essential administrative assistance, including managing correspondence and maintaining organized filing systems to enhance office efficiency.