2018
Bachelor of Science in Business Administration
De La Salle John Bosco College
SEO Analyst / General Virtual Assistant
Hi, I'm Richard Lisondra, a marketing graduate with experience in Administrative tasks and 1 year in a Customer Service role. I am ambitious and driven. I thrive on challenges and constantly set goals for myself, so I have something to strive toward. I'm not comfortable with settling, and I'm always looking for an opportunity to do better and achieve greatness.
As a beginner in SEO, What will I do is conduct research, data collection, and analysis to assess the visibility of the assigned website, blogs, social media accounts, and e-commerce pages. As a member of the SEO team, the search engine optimization (SEO) analyst will identify and implement SEO strategies to increase website traffic from keyword searches and natural search engine traffic. Also, I attended training and was coached by an SEO Manager that had experience for 11 years in SEO.
Thanks for visiting my profile! Mabuhay!
My Skills and Competencies
Customer Support
SEO
Data Entry
Certificates
My Experience and Education
2021
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2022
Impact Brands
(Customer Service Representative)
Help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their concerns, sometimes seen as having a role in sales.
2021
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2021
Good Business Inc.
(Virtual Business Operator)
Provides office support to either an Australia and is vital for the smooth-running of a business. Their duties may include fielding telephone calls, receiving and directing visitors, word processing, creating spreadsheets and presentations, and filing.
2020
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2021
Concentrix
(Customer Service Representative)
Help customers with complaints and questions, give customers information about products and services, take orders, and process returns. By helping customers understand the product and answering questions about their concerns, sometimes seen as having a role in sales.
2019
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2020
Davao Manpower Services Inc.
(Audit Staff/Admin Staff)
Kept in touch with the Payroll Cashiers/AP-in-charge for all cash out to be audited.
Ensured that all liquidation provided by the latter is in compliance with the agreed company standard.
Provide notations for incompliance department, Payroll in charge thru submission of cash out report with detailed findings.
My Services
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Customer Support
Responsible for managing various customer issues depending on account such as customer service.
SEO Analyst
Check website performance and keyword position analytics to see how things are going.