As a dedicated and compassionate Virtual Assistant, I bring a wealth of knowledge and experience to the field of ecommerce. With a strong educational background in Accountancy, Business, and Management and hands-on experience in Account Management (Amazon), I am well-equipped to provide exceptional service for everyone's business growth.

February 2023 - September 2023

AMAZON VIRTUAL ASSISTANT AT INFITEL BPO
-Optimizes product listings that we sell on Amazon.
-Handle a store in Amazon of a client based in USA.
-Handle customer complaints and process refunds.
-Create purchase orders and sipping plans.
-Analyze product trends and competition.
-Monitor the inventory level.
-Performs product research.

March 2022 - July 2022

AMAZON VIRTUAL ASSISTANT AT MICONNECT BUSINESS CENTER
-Optimizes product listings that we sell on Amazon.
-Handle a store in Amazon of a client based in USA.
-Handle customer complaints and process refunds.
-Create purchase orders and sipping plans.
-Analyze product trends and competition.
-Monitor the inventory level.
-Performs product research.

December 2021 - March 2022

SERVICE CREW AT JOLLIBEE FOODS CORPORATION
-Provide assistance to customers with advance bulk orders.
-Handle customer orders from a food delivery application.
-Manage customer complaints.

Dhamielyn A. Sarno, MIT

PRO VA PH
+639-15-8325-769
dhamsarno@gmail.com