JULY 2024-2025
Social Media Manager
El-Cee Laundry Business-facebookAs the Social Media Manager for a growing laundry business, I was responsible for planning, executing, and optimizing the brand’s online presence primarily on Facebook. I developed and implemented strategic content plans that drove organic engagement, increased page followers, and built stronger customer relationships.
Key Responsibilities:
* Managed and monitored the business's Facebook presence, ensuring consistent and engaging content aligned with brand identity.
* Developed monthly social media plans and growth strategies tailored to the target audience.
* Created compelling visual and written content using tools like Canva, ensuring posts were both informative and visually appealing.
* Wrote engaging captions and relevant hashtags to boost reach and engagement organically.
* Conducted basic analytics and reporting using Microsoft Excel to track growth and performance metrics.
* Utilized AI tools including ChatGPT, Google Gemini and others to enhance content creation, ideation, and copywriting efficiency.
* Stayed updated on social media trends to keep content fresh and relevant.
OCTOBER 2022 to 2025
Hospital Administrative Assistant
Resonable HospitalAs an Administrative Assistant in a healthcare setting, I managed patient records and medical insurance information with accuracy and confidentiality. I handled data entry tasks, scheduled patient appointments, and organized daily calendars using tools like Google Calendar and Calendly. I also managed incoming emails and phone calls from patients, medical representatives, doctors, and marketers, ensuring timely and professional communication. Additionally, I performed various administrative duties to support the hospitals day-to-day operations.
Tools Used:
Gmail, Google Drive, Microsoft Excel, Microsoft Word