2009
Bachelor of Science in Information Technology
University of Cebu - Banilad
Your Data Entry Ace
I’m a detail-obsessed Data Entry Specialist with a strong focus on precision and efficiency. I dedicate myself to delivering reliable results in every task, ensuring accuracy and consistency. Highly organized and attentive, I guarantee that every piece of data is processed accurately and efficiently. My commitment to efficiency and effectiveness consistently yields top-quality work delivered on time, making me an invaluable asset to any data-driven project. Additionally, I’m quick to learn and highly adaptable, easily mastering new systems. When I’m not satisfied with my work, I proactively seek ways to enhance processes and boost productivity.
My Skills and Competencies
Customer Service
Email Support Representative
Content Moderator
Data Entry
Graphic Design
Certificates
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My Experience and Education
2018
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2024
Wipro
(Content Moderator)
As a content moderator I am responsible for filtering user-generated content to ensure the safety and security of the audience. We review text images audio video and remove inappropriate content that may put the audience at risk basing on our guidelines.
2024
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2024
PRO VA PH
(Data Entry - Trainee)
Completed Data Entry Specialist training in August 2024
Developed a Customer Database for Order Processing and Mortgage Management using Google Sheets.
2016
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2018
[24]7.ai
(Email Support Representative)
As an Email Support Representative, we provide customers with good and empathetic services. Making sure to respond immediately to their requests, complaints and inquiries regarding our products and services. Tracking packages and making returns are also part of our job. At times, we educate customers about our policies regarding returns and exchange and other services offered by the company. In addition, I have to maintain a log of all of our client interactions and monitor any persistent issues.
2012
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2016
Xerox Business Services
(Transaction Sr. Processor)
As a Transaction Senior Processor, our main role is to manage and execute complex financial transactions with precision and efficiency. We verified transaction details, to ensure compliance with policies and regulations, and resolve any discrepancies or issues that arise. We coordinate with other departments to facilitate smooth transaction flows, analyze transaction data to identify improvement opportunities, and train junior staff. Strong analytical skills and attention to detail are essential for maintaining the integrity and efficiency of financial operations.
2012
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2012
Lighthouse Software Cebu Inc
(Data Entry Specialist)
As a Data Entry Specialist for trademark encoding, our main responsibility is to accurately input and maintain trademark data in the company's database. This includes encoding trademark names, registration numbers, classification codes, and filing dates, ensuring all entries are accurate and compliant with industry standards. We verify data accuracy, correct discrepancies, and organize records for easy access. Additionally, collaborate with legal teams to ensure compliance with regulations. Attention to detail and familiarity with trademark databases are crucial for success in this role.
2011
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2012
Interactive Cebu ESL
(ESL Teacher/Office Staff)
As an ESL Teacher/Office Staff member, my role involves both teaching English as a Second Language (ESL) and providing administrative support to the program. I planned and deliver lessons to help students improve their language skills, assess their progress, and provide feedback. Additionally, I managed student records, organize instructional materials, and assist with communication between students, staff, and administration. Beyond teaching, I also support the smooth operation of the ESL program by handling office tasks, create slideshows using MS PowerPoint, and maintain organized records. Strong teaching and organizational skills, along with effective communication in a multicultural environment, are essential for success in this role.
2009
-
2010
Asia Pacific International (API)
(ESL Teacher)
As an ESL Teacher for Winter Camp, my main responsibility is to deliver engaging English language lessons to students. Our interactive lesson focused on developing skills in reading, writing, listening, and speaking. The classes were designed to be both educational and enjoyable, fostering a positive learning environment. Additionally, we assess student progress, provide constructive feedback, and organize language-based activities that enhance practical English use. Strong teaching skills and the ability to create an engaging learning experience are essential for success in this role.
My Services
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Moderator
Keep your online space safe with real-time monitoring. Remove harmful content, enforce rules, and protect users.
Email Support
Get quick and reliable email support. Resolve issues, answer questions, and provide assistance with personalized care.
Customer Service
Experience seamless customer service with our non-voice support. Resolve issues quickly through chat, email, and more
Graphic Design
Graphic design blends art and technology to create visual content, enhancing communication and user experience.