Reynaldo Ballesteros Jr.

General Virtual Assistant
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About Me
  • I have 5 years of administrative experience in a top telecom firm in the Philippines. I am well-versed in administrative tasks and can work remotely. I am a very disciplined individual with a positive attitude. In the workplace, I feel that learning is ongoing, and I am eager to learn new things. In terms of time management, I am quite adaptable, and I am capable of multitasking. Meeting deadlines is also a concern for me, since I always strive to complete work within the timeframe provided and prioritize jobs according to their relevance. When it comes to office software, I am highly familiar with Microsoft Office Apps and Google Suites. I can also use graphic design software such as Adobe, Canva, and some video editing software. I've also worked with a CRM tool. When I am unfamiliar with a new tool, I conduct research and learn about it. With all of my experiences and knowledge, I am prepared to provide thorough assistance. I am open to constant learning and expanding my knowledge horizons, ensuring that I am up to date and prepared to face any problems that may arise.
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Contact Info

Phone No. +63 9277023140

Email: reyntejadaballesteros@gmail.com

My Website: https://myprofile.ph/reynaldotejadaballesterosjr

Address: Davao City, Philippines 8000
References

Andrea Chua, Globe Teleccom | Abreeza Assistant Manager

Email: avchua@globe.com.ph

Janice Lim Garcia, Globe Telecom | Davao Abreeza Manager

Email: jplim@globe.com.ph
Work Experience
2018 - 2023

Admin Officer - Team Leader, Globe Telecom

Initially an administrative assistant, later promoted to team leader within the administration team.
Tasked with processing and verifying customer applications for mobile postpaid and broadband services.
Create customer profiles using a CRM tool.
Utilize Google Sheets for monitoring and updating application statuses.
Fulfill the roles of a sales associate and customer service representative, addressing customer concerns related to mobile and broadband services.
Utilize social media as a promotional platform for the company's products and services.
2016-2017

Market Research Interviewer, Dynata

Conduct surveys through phone calls on social and political issues in the United States.
Target adult participants and gather their insights on implemented policies.
Seek opinions on various elected leaders.
Emphasize and take note of crucial questions during the survey.
Maintain effective communication and persuasive skills to ensure respondents complete the surveys.
Collected data contributes to informed decision-making by policymakers, organizations, and the public.
Training Attended
General Virtual Assistant

This comprehensive training program encompasses all aspects of becoming a versatile virtual assistant. It encompasses a wide range of skills and areas of expertise, including real estate support, data entry, graphic design, bookkeeping, social media management, and many others. By covering every step of the journey, this training equips individuals with the necessary knowledge and tools to excel as a general virtual assistant, enabling them to provide diverse and valuable support to clients in various industries.
Skills

Administrative | Data Entry

Social Media Management

Sales

Customer Service

Graphic Designing

Writing

Calendar Management

Email Management
Education
2012-2016

Bachelor of Science in Information Technology
Notre Dame of Midsayap College (The First Notre Dame in Asia)