Rencel Galasi

Professional Virtual Assistant
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Contact Information
  • +63 945 133 7182
  • rencelgalasi@gmail.com
  • Laguna, Philippines
Education
September 2023- Present

Polytechnic University of the Philippines, BSBA Major in Marketing Management


April 2007 - April 2009

Bestlink College of the Philippines, Computerized Office Management

Work Experience
October 2020 - May 2023

Business Process Delivery Associate, Accenture

Review forms submitted by the claimant like Medical Records signed by the Primary Physician with relevant ICD code , employer's Statement, Job Description and Payroll/Paystub from Employer if all are valid and relevant to the claim.
Review 100+ email per day from the Centralized mailbox and load them to each claim including attached forms


July 2020 - August 2020

Outbound Sales Representative, Teletransform

Outbound calls to offer Medical Braces to prospect buyers who has medical condition. Close a sale per daily quota.


March 2017 - August 2019

Operations Customer Service, Alorica

Takes inbound calls for basic account inquiry, technical and billing concern. Transition to sales by adding additional lines or selling new phones or gadgets.


February 2016 - March 2017

Customer Service Representative, Teletech

Takes inbound calls for basic account inquiry, billing concern and new installation which falls into sales.