- 09388941990
- rellaine.caplis1023@gmail.com
- Valenzuela City, Philippines
Problem-Solving Skills
Social Media Platform Knowledge
Communication Skills
Analytical Skills
Customer Service
Bachelor of Secondary Education Major in English, Jose Rizal University
Customer Service Representative, Teleperformance Philippines
*Providing prompt and accurate information to customers regarding products, services, and inquiries.
*Resolving customer complaints, problems, and requests in a timely and effective manner.
* Maintaining clear and concise communication with customers through phone and live chat.
* Handling customer orders, returns, activation of devices, plans, and services, troubleshooting, and ensuring accuracy and efficiency.
*Adhering to company policies and procedures while ensuring a positive customer experience.
*Providing basic technical support and troubleshooting for products or services.
General Virtual Assistant Course
Real Estate Virtual Assistant Course