Reih-josefh B. Tubianosa

Collection Specialist
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Contact Information
  • jukotubianosa@gmail.com
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  • Reih Tubianosa
    •
  • reihnotrey
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  • Reih Tubianosa
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  • +639950466171
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  • Quezon, Philippines
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Skills

Accounts Resolution

Payment Arrangement

Mentoring

Attention to details

Negotiation

Experience
September 2022 >> February 2024

Senior Accounts Resolution Representative

Handling inbound and outbound calls and provide payment plan to assist customer with charged off credit card.
April 2020 >> August 2022

Account Resolution Representative

Handling inbound and outbound calls to assist customer with overdrawn checking or savings account for both open and closed accounts.
January 2019 >> March 2020

Account Associate Resolution Representative

Handling outbound calls for customers with overdrawn checking or savings accounts.
May 2018 >> December 2018

Subject Matter Expert

Training new hires.
Conducting coaching sessions for skill enhancement.
March 2017 >> May 2018

Collections Care Representative

Handling inbound and outbound call to assist customer with delinquent credit cards.
April 2015 >> September 2016

Quality Assurance Analysis

Doing second level quality check to assure the accuracy of the informations encoded in the system.
Character Reference

Veronica P. Liwanagan

Account Resolution Manager / Wells Fargo Philippines
contact # : 09177151148

Florencio Ponce III

Account Resolution Associate Manager / Wells Fargo Philippines
contact #: 09069595125

Anne Hagupit

Account Resolution Associate Manager / Wells Fargo Philippines
contact #: 09563450304