2019
Bachelor of Science in Information Technology
University of Eastern Philippines
Your Iconic Digital Companion
Legal Services | E-commerce | Lead Generation | Copywriter | Amazon | Data Entry | Product Lister | Product and Manufacturer Sourcing | SEO | CSR | Admin, and Office work, these are the jobs I have extensive skills.
I can manage your Google Drive and Calendar, handle your emails, and set appointments with internal and external clients via email. I can also enter data into Google Docs and spreadsheets. Additionally, I'm skilled at lead generation and organization and have an understanding of English.
I spent several years as a client associate in a sales account and a healthcare associate at a BPO company. During those years, I learned the value of prioritizing the client's needs, satisfying their demands, and providing satisfactory resolutions to complaints.
Furthermore, I worked as a Legal Receptionist and Intake Specialist specializing in Legal Aids around the United States. Additionally, I have worked as a Shopify Template Product Lister, Optimize Descriptions and product Titles with effective keywords, and Lead Generator seeking reliable Manufacturers from any channel such as AliExpress for a Dropshipping business.
Finally, I am a knowledgeable Shopify and Amazon Product Researcher, Listing, and Effective Copywriter. My primary responsibilities are: Investigating Profitable Products on Various Websites and identifying and assessing online suppliers and their product categories/product ranges per the company's profit and sales targets, as well as its budget. Track and investigate customer preferences for products; conduct other related tasks to support business operations.
I can guarantee you that I am professional, well-organized, easily trainable, and a quick learner.
In all that I do, my primary focus is on delivering excellent results to my clients and fostering productive partnerships with them over the long term. If you are interested in learning more about me, you can view my website. https://myprofile.ph/reianneoriabaluyot
My Skills and Competencies
Social Media Management
Amazon Expert
Copywritting
Legal Services
Data Entry
Lead Generator
Product and Manufacturer Sourcing
Shopify Product Lister and Sourcer
General Virtual Assistant
Canva Savvy
Certificates
My Experience and Education
January 2023
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May 2024
Pickney Pocket LLC
(E-commerce Virtual Assistant)
- Proficiency in Copywriting ( Blogs and Product Description )
- Duda and Shopify Management
- The Development of a Product Page and Landing Page
- Keyword Research
- Tracking Down Orders and Shipment
October 2023
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0000
Jeffrey and Rabin Associates - US Law Firm
(Virtual Receptionist)
Answer incoming phone calls in a polite and friendly manner
Transfer calls to designated area (eg. Atty, Paralegals and Case Managers)
Keep detailed and accurate records of visitor requests and of calls received
Checking Emails, Voice Mails and Fax Messages
Manages calendar to track hearing schedules
Febuary 2023
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September 2023
Dr. Bill LaTour Law Offices
(Disability Evaluation Specailist ( Intake Specialist ))
Managing inbound and outbound call services.
Encourage consumers to submit an application for a disability benefit via phone, text, and email.
Analyze the qualification and eligibility of the client
Assist clients in filling out forms and having them sign a contract that establishes the law firm as a representative.
May 2022
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January 2023
Fit Active Sports LLC
(SEO | Amazon Listing Optimization | Amazon PPC Representative)
- Lead and manage all PPC-related activities on Amazon.
- Listing and Campaign Optimization
- Campaign Creation
- Campaign Monitoring
- Keyword Research
2022
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0000
Trend of today | trenday
(Dropshipping Copywriter | Product Page's Creation)
- Possessing Competence in Copywriting
- Shopify Handling
- Page Landing | Dropshipping Product Page's Creation
- Canva Graphic Design
- Administer Dutch Writing
August 2022
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March 2023
Soga International Pty Ltd
(Product Lister | Purchasing Assistant)
- Optimization of product titles and descriptions
- SEO - Keyword Research
- Supplier Lead Management
- Email Outreach
- Data Entry to CRM Platform
- Product Sourcing
- Manufacturers Sourcing
- Reporting on daily activities at the close of each day
2020
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2022
Hinduja Global Solutions
(Healthcare Associates)
-Review, evaluate, and process preauthorization/appeal requests from provider offices, vendors, or facilities.
-Determine the appropriate benefit for the requested service
-Determine whether a Provider or Facility is accredited by the patient's insurance.
-Determine whether the procedure code requires authorization and whether it is valid and billable.
- Experience with Medicare, Medicaid, Commercial insurance
- CPT coding, ICD-10 coding
- Benefits and Eligibility
- Claims Investigatory
2019
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2020
Tech Mahindra Ltd
(Customer Associate Support - Sales Account)
- Listening to customers' concerns and handling complaints and returns
- Providing detailed explanations of services or products
- Going over customer accounts and resolving issues
- Referring customers to superiors when necessary
- Keeping track of customer satisfaction levels
My Services
Customer Service
Recognizes the importance of consistently putting the customer's needs first, accommodating their requests, and providin
Legal Services
A keen ability to adeptly handle sensitive information. Handle Executive's calendars, mails, and legal documents.
Social Media Management
Planning digital campaigns to expand through community engagement, data analysis and user engagement pattern discovery.
Data Entry | Web Researcher
Conduct research on a wide range of subjects by looking for information on various websites.
Ecommerce Expert
Listing Creation, Product Research, Competitor Analysis, and Listing Optimization. All set to help you out!