Hi! I'm Razel

About Me

Hi, I’m Razel 👋 — your dedicated Operations & Administrative Support Partner.

I help CEOs, founders, and busy professionals stay organized, efficient, and focused by managing the workflows that keep their business running. With 10+ years in operations, admin management, and client support, I’m the person high-performing leaders rely on when they need someone proactive, trustworthy, and execution-driven.

I don’t just “do tasks.”
I optimize systems, streamline operations, and support the business side of growth.

✨ What I specialize in
Operations & Administrative Support
🗸 Calendar, inbox, and workflow management
🗸 Documentation, reporting, and internal coordination
🗸 Process improvement & SOP creation

Client & Business Support
🗸 Client onboarding & communications
🗸 Light business development support
🗸 Lead response and CRM updates

Tech & Systems Management
🗸 CRM setup & maintenance (HubSpot, GHL, Kajabi, etc.)
🗸 Basic automation + funnel setup
🗸 Social media & content support (as needed)

💡 My value to your business
I help you eliminate bottlenecks, maintain seamless day-to-day operations, and get back the time you need to focus on strategy and growth. I’m detail-oriented, tech-savvy, and comfortable taking ownership so you don’t have to manage every little thing.

If you want an operations partner who anticipates needs, communicates clearly, and works with the same care you'd expect from an in-house team member — I’m here to support you.

Razel Ruyeras
Antipolo, Philippines
rrdruyeras@gmail.com
Freelancer
View Work Hire Me

My Skills and Competencies

Admin & Executive Assistance
Content Creation
Social Media Management
Analytics & Insights
Facebook Ads
Transcription
SEO / Backlinking in Social Media Context
Real Estate Virtual Assistance
Xero Accounting
QuickBooks Online
Bank Reconciliation
Financial Reporting (Balance Sheet, P&L)
GST & BAS (AU)
CRM & Workflow Support

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
October 2025
Bookkeeping, Payroll & Business Tax Course (Xero, QuickBooks, MYOB)

◆ Currently undergoing training in
bookkeeping fundamentals, GST & BAS (AU), payroll
with certification in Xero & QuickBooks Online.

2008
Bachelor of Science in Tourism

◆ Polytechnic University of the Philippines

January 2017
Medical Transcription NC II

ITMC Training Center – Quezon City, Philippines
(Upskill Training)
◆ Accuracy, proofreading, & attention to detail
◆ Strengthened typing speed & documentation efficiency
◆ Exposure to structured workflows, compliance, & data handling

2025 - Present
Business Development Specialist (UK, Remote)
(Logistics, Fulfilment, Printing & Distribution)

• Drive business growth through targeted outreach, market research, and meaningful relationship building.
• Manage CRM systems to track leads, streamline client communication, and monitor the sales pipeline.

August 2024 - September 2025
Operations Coordinator (Remote)
(Industrial Equipment Supply)

◆ Managed operations and remote team coordination
◆ Data reporting & spreadsheet analysis (Excel, Sheets)
◆ Project management via Trello
◆ Email & calendar management (Outlook, Gmail)

April 2024 - July 2024
Sales Supervisor
(Cosmetic Dermatology Industry)

◆ Marketing design (Canva, Photoshop)
◆ CRM management (HubSpot)
◆ Staff/Client coordination & scheduling (Google Calendar)
◆ Sales presentations (PowerPoint, Canva)

2017 - 2023
Administrative Secretary
(Non-Profit)

◆ Scheduling & correspondence (GCalendar, Docs, MS Word)
◆ Social media posts creation (Photoshop, Canva)
◆ Video editing (CapCut, iMovie)
◆ Payroll & financial tracking (Excel, Google Sheets)

2012 - 2016
Passenger Sales Executive
(Airline Industry)

◆ Market research & sales presentations (PowerPoint)
◆ Marketing design (brochures, flyers, e-flyers in Photoshop)
◆ Reservations & ticketing support
◆ Client relationship management

2008 - 2012
Reservations and Ticketing Officer
(Airline Industry)

◆ Reservation & ticketing data entry
◆ Promotional flyers & email campaigns (Photoshop, MailChimp)
◆ Customer service & client support

My Services

Light Bookkeeping Services

Financial tracking with Xero and QuickBooks Online for peace of mind. (Certification Ongoing)

Business Operations Support

Streamlining workflows with reporting, CRM updates, and operations monitoring.

Social Media Management

Creating and scheduling posts, basic content support, and engagement tracking

Real Estate Virtual Assistance

Equipped to support transactions, client relations, and operations.

CRM & Workflow Automation

Skilled in lead tracking, pipeline management, and automating daily tasks.

Administrative Support

Reliable admin assistance to manage schedules, emails, and records efficiently to keep your business running smoothly.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Antipolo,
Philippines
Email :
rrdruyeras@gmail.com


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