Raquel Mallanes

Professional Virtual Assistant
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Contact Information
  • raquelmallanes3@gmail.com
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  • 09774465052
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  • Quezon City, Philippines
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About

Driven and organized, I support daily operations with efficiency and accuracy. I have experience in data entry, scheduling, email management, and admin tasks.
Skills

Administrative Support

Customer Service

Email Management

Communication

Google Workspace

Microsoft Office

Microsoft Office

Education
2015 - 2019

High School, Jose P. Laurel Sr. HIgh School

With Honors
2019 - 2021

Senior High School, Polytechnic University of the Philippines

With High Honors
2021 - 2025

College, Polytechnic University of the Philippines

Experience
2022 - 2023

Logistics Staff, Courier Service

Handles the coordination, distribution of goods, ensuring timely delivery and efficient inventory management.
April - June 2025

Front Office Associate, SotoGrande Hotel

Handles guest reception, check-ins/check-outs, reservations, and ensures a smooth front desk experience through excellent customer service.
2025

Medical VA - trainee, ProVa Philippines

Completed a General Virtual Assistant course with tasks including Google Calendar scheduling, patient records, EOB processing, and consultation booking.
2025

Data Entry Specialist - trainee, ProVa Philippines

Completed a General Virtual Assistant course focused on data entry, including updating records, inputting patient details, and organizing files efficiently.
Certificates
2024

TESDA NC 11

2025

Research Symposium

2025

General Virtual Assistant - Trainee