Blank Year
Bachelor Of Technology
BATAAN PENINSULA STATE UNIVERSITY
More Info About Me
I'm a former Senior Agent and Customer Service Representative now pursuing a career as a Social Media Manager. With my strong communication skills, expertise in customer service, attention to detail, strategic thinking, and commitment to delivering results, I am confident in my ability to help businesses grow their online presence and achieve their goals.
My Skills and Competencies
Data Entry
Content Creator
Content Writing
Customer Service
Customer Satisfaction
Certificates
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My Experience and Education
Nov 2022
-
Oct 2023
SOS Dispatch
(Dispatcher)
Aug 2021
-
Nov 2022
Safer Road Rescue
(SENIOR DISPATCH)
• Monitoring jobs assigned to the dispatcher to make sure the client's experience was up to our standards. .
• Giving approval, processing credit cards, paying service providers. listening to calls to ensure the quality of the service while keeping an eye to the profit
2019
-
2020
KMD Solutions
(SALES REPRESENTATIVE)
• Serves customers by selling products and meeting customer needs.
• Submits orders by referring to price lists and product literature
• Provides historical records by maintaining records on area and
2018
-
2019
Septharianne Online Jobs
(CUSTOMER SERVICE REPRESENTATIVE)
• Familiarizing yourself with and remaining up-to-date with changes in our plans and tariffs.
• Granting pre-authorizations for medical treatment, it covered
• Answering general inquery
My Services
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Writer
Write SEO Optimized content
Testimonials
John Mark Gironella
Thank you Randy for assisting me in managing my company's social media sites. Your info graphics were top notch and it helped me gain more clients. Cheers!