2014
Bachelor of Science in Criminology
ICCT Colleges
Executive Virtual Assistance from the Philippines!
Hello! I am Randolph Equibal, and I live in the Philippines. I'm an aspiring virtual assistant and an ambitious and detail-oriented individual seeking a virtual assistance role. Familiar with Microsoft Office, and Google Suite, and eager to learn more. I am willing to apply for the virtual assistant role and am excited to start my virtual assistant career. I am confident that my ability to prioritize and communicate clearly will make me a valuable asset to the company, I'm also excited about the opportunity to take on new challenges and responsibilities.
My Skills and Competencies
Medical Virtual Assistance
Social Media Management
Graphic Designer
Content Creator
Certificates
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My Experience and Education
2024
-
2025
Morning Grind Café
(Social Media Manager - Trainee)
Content Creation,
Community Engagement,
Trend Monitoring and Innovation,
Analytics and Reporting
2023
-
2024
Teleperformance
(Customer Service Representative II)
Handle and carefully respond to all customer inquiries via inbound call, email and chat.
Work with confidential customer information in a secure manner.
Aim to resolve issues on the first call by being proactive.
Appropriately and adequately communicate with customers.
2019
-
2020
Conduent Inc.
(Customer Care Representative)
Providing alternative medications, as well as handling billing and inquiries.
Communicate effectively in a warm and empathetic manner.
Adhere to confidentiality requirements and laws to ensure information is disseminated only to authorized individuals.
2016
-
2019
ResultsCX
(Customer Service Representative)
Responsible for gathering and monitoring financial data, preparing accurate statements, forecasting costs and revenues. Ensure compliance with accounting regulations and support the company's financial decisions.
My Services
Executive Assistance
Google Calendar, Booking Flights, Email Management, Administrative Support, Meeting Coordination, Travel Management
Medical VA
Administrative Support, Clinical Support, Patient record, Telehealth Assistance, Office Operations, Billing
Social Media Management
Strategy Development, Content Creation, Community Engagement, Analytics and Reporting, Advertising Campaigns