BS in Public Administration major in Human Resources Management
Mindanao State University
I am Raihana, a 31-year-old and a single woman with strong personality. I am Public Administration major in Human Resources Management graduate. I am currently living in Imus City, Cavite, Philippines. I am reliable, detail-oriented, and I have experienced working with a variety of office works. I am a virtual assistant providing administrative, secretarial, and customer services. I can help with administrative tasks, research, data entry and more. I look forward to work with you and help to make everything in works easier.
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Mindanao State University
Preparing, organizing and storing information in paper and digital form
Taking minutes at meetings
Typing up letters and reports
Printing and photocopying
Ordering office supplies and Maintaining office systems
Everyday attendance and assisting accounting for payroll.
Working in an office.
Employee relations.
Onboarding.
Performance management.
Teamwork and collaboration.
Scheduling.
Payroll processing.
Customer service.
Learn the products and services offered, including the sales terms
Set targets for the sales department
Collaborate with the marketing department to prepare common strategies
Monitor competition and follow current developments
Managing the communication queue for an organization by answering queries and offering solutions.
Communicating with customers online and over the phone.
Providing administrative support such as changing customer information and collecting client feedback.
Establishing relationships with potential and existing customers.
Escalating issues to relevant teams when necessary.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.