An active self-starter with understandable communication skills, as well as a creative, resourceful, and adaptable professional who appreciates acquiring new abilities and works well individually or as part of a team. I can adjust to new priorities while maintaining a good attitude and a strong work ethic.
University of Santo Tomas-Legazpi
• Maintained positive work ethic and commitment to providing excellent service
• Improve operations efficiency and customer satisfaction.
• Managing heavy load administrative tasks with accuracy.
• Assisted customers experiencing problems with company service via calls and emails
• Provided customer support and handled transactions performs simple online account troubleshooting
Handled international accounts and assisted clients daily worked with team leaders to resolve client issues talked to clients over the phone to resolve financial issues performs simple online account troubleshooting
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products & services by developing copy for websites, social media, marketing materials.