Hey I am Racks

More Info About Me

If you want someone that is well-organized, hardworking, focused and will do her best in everything she does, then HIRE me.
A mother of two beautiful sons, a sole provider at that. I am a graduate of BS Accountancy, took units to become a teacher, had first hand experience in Accounting, HR/Admin Assistance, Date Etnry, Teaching and Customer Service.
I am a perfectionist, who was recognized for my perfect attendance for consecutive years, who always does my best in everything I do as like what I always tell my students whenever they have a school activity, regardless of its scale..
I always make it a point to try my hardest so that I can be a master of my job, eventually being at ease with what I do. I never turn my back on challenges and I am very competitive. Whether I win or lose, as long as I did my best, it will always be a win for me..
I wish that all of these that I do so I can be a role model to my sons and be an inspiration to them.

Racks D. Baga
Quezon City, Philippines
cyberacks21@gmail.com
Freelancer
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My Skills and Competencies

Amazon VA (Product Listing Optimization)
Online Bookkeeping
Data Entry Specialist
Virtual Assistance

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2005
BS Accountancy

Lyceum of the Philippines

2008
CTE- Continuing Teachers Education SPED

Far Eastern University, Manila

ongoing
MBE Masters in Business Education

Polytechnic University of the Philippines, Manila

2022 - 2022
ProVA
(Online Bookkeeper (apprentice))

• Responsible for recording and maintaining a business' financial transactions, such as purchases, expenses, sales revenue, invoices, and payments.
• Record financial data into general ledgers, which are used to produce the balance sheet and income statement

2022 - 2022
Sitel Philippines / Concentrix Daksh Philippines
(Customer Service Representative)

• Acts as first point of contact for a newspaper account of our client’s specific line of business.
• Required to take inbound calls for subscribers living in the United States of America..
• Provides support to customers via the telephone.
• Supports the customer in the following areas: Newspaper subscriptions, E-Newspaper subscriptions, Billing & Technical support.
• Takes ownership until customer’s problem is fully resolved

• Acts as first point of contact for a financial account, specifically a credit card company
• Required to take inbound calls for credit card member living in the United States of America.
• Provides support to customers over the telephone.
• Supports the customer in the following areas: Service, Billing, Offers/Promos, Online Accounts, and others.
• Takes ownership of the call to fully resolve the concerns of customers

2015 - 2016
Concentrix Daksh Philippines
(Customer Service Specialist)

Acts as first point of contact for any Treasure customer or colleague or other party of our
client’s specific line of business.
• Required to take inbound calls / outbound calls for customers living in United Kingdom.
• Provides support to customers via the telephone.
• Supports the customer in the following areas: Bank Accounts, Personal Loan Accounts & Credit Cards.
• Redirects the caller to the appropriate department of our financial client.
• Solves customers problems and acts as financial adviser to customers whose accounts are in collections by creating repayment plan or other advises.
• Takes ownership until customer’s problem is fully resolved.

2006 - 2007
Thomson Reuters Financial Corp. / BPO International
(Accounting Assistant)

• Assigned to Accounts Payable
• Computes & Prepares Payroll
• Prepares checks as payment for suppliers, reimbursement, cash advances, and other claims of employees
• Responsible for monitoring and requisition of supplies for the department
• Prepares for costing of expenses
• Responsible for closing of accounts payable as well as journals for related accounts payable

• Deployed to different companies that needs acounting services;
• Prepares financial statements;
• Prepares financial reports used by the management;
• Prepares and file monthly, quarterly annual tax compliance;
• Prepares payment and contribution report for remittances

My Services

Data Entry Specialist

Organizes information for users to analyze results of operations. With typing speed of 64 wpm on the average.

Amazon VA

Search the Internet for information on a wide variety of topics.

Online Bookkeeping

Oversees company's financial data by maintaining accurate books on payables, receivables, daily entries and recon.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Quezon City,
Philippines
Email :
cyberacks21@gmail.com


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