2017
BS Pharmacy
San Pedro College
Geneneral Virtual Assistant
I am an experienced General Virtual Assistant with a strong background in backend operations, sales order management, and non-voice customer service. Over the years, I have honed my skills in streamlining processes, ensuring efficient order handling, and delivering exceptional support to clients and teams. My expertise lies in managing administrative tasks, maintaining accurate records, and providing seamless communication through written channels.
With a proven ability to adapt to various industries and tools, I excel at problem-solving, time management, and prioritizing tasks to meet deadlines without compromising quality. I am passionate about contributing to the success of businesses by delivering reliable, detail-oriented virtual assistance tailored to your specific needs.
Core Competencies
Professional Skills
Email Management
Attention to detail
Problem Solving
Technical Proficiency
Customer Service
Canva
Social Media Management
Data Entry
Certificates
Path to Excellence
Empowering Clients Through Expertise
2018
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2019
Amesco Drug Store Corp.
(Asst Pharmacist)
Assisting the pharmacist in numerous works like counseling and dispensing, inventory, email, answering calls of queries and complain, record keeping and document Management.
2022
-
2024
Carpe Diem Tour
(General VA/Sales Order Management/Admin Asst./Backend Operations)
Email management
Ensuring data accuracy through regular checking
Data Entry and Record-Keeping
Adding rate reviews of customer to Monday.com, replying to reviews to platforms like Airbnb and viator, tripadvisor.
Generating reports based on collected reviews to provide actionable insights.
Customer Support-contacting customer low rate reviews and provide action and better quality experience
Collaboration Across Teams
Order Processing