2015
Bachelor of Science in Business Administration major in Internal Auditing
Far Eastern University
More Info About Me
Hi! I am Poala. Saying, The same attention to detail you apply to banking transactions should be applied to optimizing your website for search engines. Social media management, like banking, thrives on trust and building strong relationships with your audience.
🏛️ Nearly a decade in the Banking Operations
🖥️ Certified Social Media Manager and SEO Specialist
⚡ Trello, Slack, Canva, Google Workspace, Microsoft Office
I'm excited to share how my expertise can help you expand your business.
My Skills and Competencies
Microsoft Proficient
Customer Service
Email Marketing
Blog Site Management
Financial Analyst
Social Media Management
SEO Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2015
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2020
Metrobank
(Teller)
-Expert in precise transaction processing, applied to analyzing digital marketing metrics and data.
-Proficiency in handling large sums of money, ensuring meticulous budgeting and financial management for marketing projects.
-Expertise in efficiently resolving customer issues, translating to effective digital marketing challenge resolution.
-Experienced in training and mentoring, with the ability to educate and lead marketing teams to success.
-In-depth knowledge of compliance and security protocols, ensuring adherence to digital marketing regulations and best practices.
-Expertise in managing transactions with banking software, adept with digital marketing tools and platforms.
-Ability to empower customers with knowledge, creating educational and valuable content in digital marketing.
-Maintaining up-to-date knowledge of banking regulations, staying informed about the latest digital marketing trends and compliance requirements.
March 2020
-
2022
PDFN Sweets
(Owner)
Selling sweet goods during the pandemic to earn extra income and to provide for my family.
2020
-
2024
Metrobank
(Customer Service Representative New Accounts)
-Proficient in accurately and efficiently opening new customer accounts, ensuring all documentation is complete and compliant with bank policies.
-In-depth knowledge of banking regulations and KYC (Know Your Customer) requirements, ensuring all new accounts meet compliance standards.
-Ability to identify customer needs and recommend appropriate bank products and services during the account opening process.
-Meticulous in verifying customer information and documentation, minimizing errors and ensuring accurate records.
-Experienced in using banking software and digital tools to manage new account processes efficiently.
-Efficiently manages time to handle multiple account openings simultaneously, maintaining a high level of service quality.
-Ability to promote bank products and services to new customers, contributing to the bank's growth.
-Excellent verbal and written communication skills, ensuring clear and professional interactions with new customers.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Expert
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.