2018
Associate in Hospitality Management
University of San Jose-Recoletos
My Skills and Competencies
Chat Support
Graphic Design
Social Media Manager
Customer Service
Certificates
×
![]()
My Experience and Education
April 2016
-
May 2017
Starbucks Ph | Rustan Coffee Corporation
(Barista)
Deliver an exceptional guest experience, connecting with guests to deliver quality handcrafted beverages and food during all hours of operations, prioritizing the guest's needs over tasks. Uphold and maintain the execution of the Food and Beverage Standards, all Starbucks' brand standards, and food safety standards.
July 2017
-
July 2018
1&1 IONOS
(Technical Support Representative)
Primarily supports IONOS customers with their drag-and-drop website builders through inbound phone calls and email. Additional responsibilities include assisting customers with their domains, email, e-commerce packages, and various marketing tools associated with the website builder.
My Services
Chat Support
Connects with customers through instant messaging on a business's website.
Social Media Management
Provides the voice for a company across social channels.
Customer Service
Responsible for managing various customer issues depending on account assignment.
Graphic Design
Create visual contents to communicate information.