I am a Bachelor Degree holder in Business Administration and an experienced customer service representative switching to remote work.
As an aspiring Executive Assistant, I have completed comprehensive online courses in executive administration which have equipped me with essential skills.
I am dedicated, proactive, and eager to apply my knowledge to help and execute ideas for your convenience as my Executive.
Polytechnic University of the Philippines
Taking inbound calls regarding credit card information of customers including payment processing, transaction history, filing of disputes, change of account information and lost/stolen card replacement.
Taught English language to Japanese students.
Taught English language to Chinese students.
Taking inbound and outbound calls about rebate virtual prepaid Mastercard and assisting customers how to apply for their rebate promotion, check status of their submission and redeeming the virtual card after getting approved for the promotion. Email escalation handling about rebate promotion inquiries.
Outbound calls for prospects or leads to upgrade healthcare plan and transfer to sales department.
I will help you organize and clean up your emails.
I will help you organize your calendar by plotting necessary schedules for your business.
I will help you organize important files for your business.
I will help you with your travel itinerary.
I will help you organize important events for your business.
I will help you arrange meetings for your business.