Seeking long term employment in an organization
where I can grow professionally and further enhance
my skills, knowledge and experience to face and
overcome the challenges of today’s changing work
environment.

Computer Application(s): Computer
Typing/MS Office
Appointment Setting/Cold Calling
Inbound Calls
Outbound Calls
Product Listing
Sales
Customer Support
Email Support
Admin Task
Book Keeping

Slack
Eyebeam
softphone
Zoiper
Vici
Quick Books
Zoom
Fresh Sales
Time doctor
Asana
Canva
Google App
Zoho Books
Microsoft Office

AMA Online Education
AMA University- Bachelor of Science in Business
Administration 2018
Short Course Certificate
The Bestech (Actual Training) Computer Science
Tesda/Deped Accredited
Achievement
2nd honor- Actual Training

I am a detail-oriented and highly organized General Virtual Assistant with experience in data entry, customer service, bookkeeping, cold calling, and administrative tasks. I'm skilled killed in managing multiple projects efficiently while maintaining a high level of accuracy and professionalism. Adept at handling client communications, scheduling, and streamlining workflow to enhance productivity. Proficient in various tools and software to ensure seamless remote support. Dedicated to delivering top-notch assistance to help businesses thrive.

Everything Express Inc.
3rd Flr. MMP Bldg. 2283 Pasong Tamo Ext. Makati City.
Position: Customer Service Representative
August 2010- December 2012
Assistant Team Leader- January 2013-March 2015

Connect Call Service (Homebased)
Account: AU Online Education- June-July 2015
Position: Appointment Setter
Account: US Solar Account- July -September 2015
Position: Outbound Sales Agent

Cayetalkers/Idial U.ph (Homebased)
Account: Credit Repair
September 2015-December 2015
Position: Outbound Agent for credit campaign

Global Delivery Marketplace
Account: Amazon Campaign
May 2016- July 2016 Position: Source Analyst

Five Star Merchandise
Account: Amazon Campaign
September 2016- January 2017
Position: Source Analyst
and Customer Service Representative

National Center for Pain
Account: Medicare and PPO Insurance
July 2016- August 2017
Position: Inbound/outbound sales agent

Cedar Group LLC.
Account: Amazon Campaign
August 2017 – August 2019
Position: Customer Service Representative
(email and chat support)

Probe Group
Account: United Energy and Bakers Delight
May 2019 - June 2024
Position: Customer Experience Executive
(email, phone, and chat support)

-Assist customer with their concerns
-Deal with customer complaints

Openmed
Account: Healthcare Campaign
August 2019 - October 2019
Position: Appointment Setter

American Dream Team Real Estate Broker
Account: Real Estate
August 2020 – March 10, 2021
Position: Transaction Coordinator/ Admin Assistant & Book Keeping

-Creating and Sending Invoices
-Categorized Expenses
-Assist agents with transactions from initial agreement to closing

Prime Marketing Source
Account: 3rd Party Company to Law Firm
March 30, 2021 - July 15, 2023
Position: Admin Assistant/Intake Reviewer

-We are a third-party company that processed the intake
-We gather all the requirements before forwarding
them to the Law firm.

All State Insurance
Account: Insurance
July 30, 2023 - May 30, 2024
Position: Book Keeping/Admin Assistant

-Creating and Sending Bills
-Creating and Sending Invoices
-Categorized Expenses

Mel’s Jewelry Place
June 15, 2024 - April 2025
Human Resources Manager/Accounting Staff

-Recruitment
-HR Administration
-Employee Relations
-Balancing
-Payroll
-Auditing