2013
Highschool
San Francisco Highschool
More Info About Me
Hi, I am Patricia, a 29 year old dedicated and experienced Social Media Manager with a passion for organization. I have worked in the BPO industry since 2016 which trained me to have a better mindset on all things. I decided to change my career to focus on my passion, a social media manager and a Virtual assistant that can work independently and remotely as I am a single mother of two I wanted to manage my time properly with work.
If you are looking for someone who can help you manage and elevate your small business, then do not hesitate to work with me. I am a social media manager who is passionate about helping small business owners grow their social media presence and expand their online audience. As a well-rounded social media professional, keen o details, with experience handling different social media platforms and as well as engaging with customers for years, I'm confident that I can help you accomplish your goals.
"Ready to experience the power of personalized assistance? Take the leap and let me be your virtual assistant! From organizing your schedule to answering your questions, I'm here to make your life easier and more efficient. Try me out today and discover the convenience of having a virtual assistant at your fingertips!"
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Medical VA
Certificates
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My Experience and Education
2020
-
2023
EVERISE
(Clinical Pharmacist / Prior Authorization Specialist)
Refers to a requirement by health plans for patients to obtain approval of a health care service or medication before the care is provided
Interview patients to assess their medication needs and
Reviewing patients clinical records with Prescribing Doctors and nurse managers for prior authorization approval
Sending fax forms to the Doctors office.
Checking mail orders.
Billing and enrollment.
2016
-
2016
TELEPERFORMANCE
(Customer Service Representative)
Responds to customer's inquiries and provide strategic support for their concern
Effectively resolves customer concerns and issues
Informs customers about other available services (Upselling)
2014
-
2016
CELLBOY
(Sales Associate)
Greet customers in a friendly and polite manner. Assist customers in the store. Respond to questions, direct customers to merchandise within the store, and provide excellent customer service. Educate customers about current promotions.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.