Pamela Ann Dumalagan

Virtual Assistant
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Contact Information
  • Whatsapp: +63956 307 5598
  • Skype: live:8ce503a8dd5d3e5b
  • Email: pameladumalagan@gmail.com
  • Facebook: https://www.facebook.com/pamelaann.dumalagan
  • LinkedIn: www.linkedin.com/in/pamela-ann-d-956a571a4
  • IInstagram: https://www.instagram.com/pamsocialstudio/
Education

Bachelor of Science and Industrial Technology Major in Drafting, MSU-MSAT (Mindanao State University- MSAT) - Maigo, Lanao del Norte

Address

ligan City, Lanao del Norte, Philippines, 9200

Here are the services I offer:

•Administrative Support
•Social Media Management
•Social Media Marketing
Content Calendar & Strategy
•Graphic Design (Canva, Adobe)
•Video Editing (Reels, Shorts)
•Web Research
•Brand Design & Strategy
•Email Monitoring and organizing
•Research, Data Collection, and Data Entry

TOOLS I USE:

•Premiere Pro
•After Effects
•Photoshop
•Capcut
•Clipchamp
•Canva
•Elevenlabs
•Trello
•ChatGpt
•Google (Drive, Mail, Calendar, Spreadsheet)
•Express VPN
•Click Up
•Notion
•Go High Level

Personal Profile

I'm passionate and professional about helping businesses,
small or large, proficient in administrative task ,excel in social media management & marketing and bring the brand to life. With my years of experience, I can help you connect with your current and future customers, represent your brand professionally and with fun in different Social Media Platforms, generate leads and transform them into sales, and utilize everything you have!

Objective

To provide efficient and personalized virtual assistance, leveraging diverse skills and dedication to enhance productivity and streamline operations.

Mission

To seamlessly integrate into clients' workflows, offering proactive assistance and tailored solutions that anticipate challenges, foster trust, and build long-lasting partnerships.

Goal

To become an indispensable asset, consistently exceeding expectations, driving growth, and optimizing outcomes through continuous learning, adaptation, and unwavering professionalism.

Work Experiene
Aug. 2017- July 2024

Virtual Assistant, Cantrell Jackson LLC, Oklahoma City, United States of America

•Evaluated source documents to locate information needed for each data entry field.
•Obtained scanned records and uploaded into database to keep records of essential organizational information.
•Completed administrative tasks by performing businesses correspondence, transcription and data entry.

April 2021- December 2022

Virtual Assistant, Ryan Smith, Iowa Waterloo, United States of America

•Teamed up in setting up a Shopify Store.
•Managed Social Media Accounts (Instagram, Facebook and LinkedIn).
•Reached out to influencers on different social media platforms.
•Created an eBook lead magnet for affiliate marketing.

January 2021- December 2021

Virtual Assistant, Product Lister for Shopify Store (Part-time)

•Upload and edit images, add tags and product reviews, write descriptions, and edit variants.
•Manage social media accounts like Facebook and Instagram. Having knowledge with the insights and analytics.

August 2021- Dec. 2021

Virtual Assistant, EDMA Group LLC (Part-time)

•Lead Generation Specialist-Researched and contacted suppliers and manufacturers of PPE Gowns all over the world.

November 2022-July 2024

Corporate Job (Escalation PIC (Person In Charge), Fast Asia Logistics Corp., Cagayan de Oro, Philippines

•Managing escalated incidents or problems.
•Communicating with stakeholders during crisis situations.
•Coordinating with various departments to resolve issues quickly.
•Ensuring customer satisfaction by resolving critical issues.

June 2016-October 2017

Corporate Job (Records Officer (Operating Expenses Division), Dicon Builder's Corp., Iligan City, Philippines

•Maintained project and operating expenses record.
•Kept physical files and digitized records organized for easy updating and retrieval by authorize team members.
•Tracked and recorded expenses and reconciled accounts to maintain accurate, current and compliant financial records.