Noriko Tenebro

Virtual Assistant

Contact

+63-999-716-2424

norikotenebrowork@gmail.com

tinyurl.com/NTmainpage

EDUCATION

BS IN HOTEL AND RESTAURANT MANAGEMENT

UIC DAVAO
2014-2019

BASIC EDUCATION UNIT

COR JESU COLLEGE DIGOS
2012-2014

SKILLS

SOCIAL MEDIA MANAGEMENT

GRAPHIC DESIGN

VIDEO EDITING

ADMINISTRATIVE WORKS

EMAIL MARKETING

EMAIL MANAGEMENT

CUSTOMER SUPPORT

TEAM LEADERSHIP

COMMUNICATION

OPERATIONS MANAGEMENT

SOFTWARE

ADOBE PHOTOSHOP

ADOBE ILLUSTRATOR

ADOBE PREMIER

ADOBE AFTER EFFECTS

CANVA

SHOPIFY

WOOCOMMERCE

META BUSINESS SUITE

GOOGLE SUITE

OFFICE 365

CALENDLY

ONEDRIVE

ZOOM

OUTLOOK

MS TEAMS

SLACK

DISCORD

QUILLBOT

ABOUT ME

A talented, detail-oriented Virtual Assistant and Graphic Designer providing exceptional support and ensuring projects are completed on time. Always giving high-quality driven work in a conservative but competitive approach.
- You can always count on!

EXPERIENCE

SALES AND FINANCE MANAGER, FARMHUB SNACK HOUSE

-Provided financial reports to co-managerial staff while recommending further courses of action.
-Handling and resolving customer complaints regarding a product or service.

CO-OWNER/SMM, SUGAR & SPICE CLOTHING

-Designed and implemented a strategic business plan that expanded the company’s customer base and ensured its strong presence in the physical and social aspects.

CUSTOMER SERVICE REP., AWESOME OS

-Responded to customer's questions and/or complaints and resolved customer's issues.
-Handled payments from customers and used selling techniques.
-Provide information about products, and services, take orders, shipping information, and process returns.

ON THE JOB TRAINING, THE PINNACLE HOTEL

-Worked with guests who have orders, complaints, or require information about products/services.

TRAININGS

PROVA

GENERAL VIRTUAL ASSISTANCE TRAINING

PROVA

SOCIAL MEDIA MANAGEMENT TRAINING