Hey I am Nicole

More Info About Me

Your resourceful virtual assistant.

Nicole Ilagan
Manila, Philippines
Freelancer
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My Skills and Competencies

Social Media Manager
Facebook Ads Management
Data Entry
Content Creator

Certificates

Certificate of Participation | ProVA

My Experience and Education

  • EXPERIENCE
  • EDUCATION
Blank Year
AB Animation

De La Salle- College of Saint Benilde

2021 - 2022
Eperformax
(Teammate / CARE Specialist)

• Retentions team
• Handled around 20-30 calls regarding billing and account problems
• Offered save deals to ensure customer satisfaction
• Basic troubleshooting for phones and network issues
• Soft selling of products and services

2022 - 2022
Freelance
(Documenter and Writer)

Documenter:
-Transcribed audios of meeting
-Formatted transcription to a written report

Writer:
-Wrote executive summaries for a real estate company
-Used Dillinger for formatting (Markdown) and Hemingway Editor for readability

2019 - 2019
Integreon
(Graphics Specialist)

• Made artistic layouts in PPT
• Fixed excel sheets
• Data dump, transcription

2018 - 2019
Teleperformance
(Customer Service Representative)

Assisted cx in troubleshooting console problems, billing and account problems.

My Services

Pinterest Management

Your Pinterest rockstar! Let's increase your site traffic and sales.

Social Media Management

Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.

Facebook Ads Management

Facebook ads by getting inspiration from a few of our ad examples that have seen success.

Graphic Design

Graphic design is a craft where professionals create visual content to communicate messages.


Works

Infographics

Instagram Posts

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Manila,
Philippines


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