professional experience

Licensed Financial Advisor
Manulife – Cebu, Philippines | Dec 2024 – Present
• Provide tailored life, health, and investment solutions.
• Conduct personalized financial planning and consultations.
• Educate clients on financial literacy and wealth growth strategies.
• Deliver customized insurance and investment plans.
• Build long-term client relationships through trust-based service.
• Ensure compliance while presenting VULs, life insurance, and mutual funds.

Owner / Online Business Manager – Online Business Café
Self-Employed – Remote & Onsite | Jul 2023 – Dec 2024

• Launched and grew an online café brand.
• Managed operations, inventory, and marketing.
• Boosted sales through creative content and promotions.
Assistant Language Teacher (ALT)
Heart Corporation – Tokyo & Sendai, Japan | Jun 2022 – May 2023
• Led interactive English lessons for young learners.
• Encouraged learning through games, stories, and cultural activities.

Food Processing Worker / ALT
Sun Hikkari (Sunrise) – Japan | Nov 2019 – May 2022
• Operated in food production ensuring quality control.
• Assisted in English education programs for students.

Customer Service Representative
The Results Companies – Cebu, Philippines | Nov 2016 – Jul 2019
• Resolved billing concerns and provided tech support.
• Ensured customer satisfaction with clear, solution-focused communication.

EDUCATION

University of Cebu – Lapu-Lapu and Mandaue
SEAFARER CATERING AND STEWARDING

Sunrise Nihongo Center – Japan
Japanese Language Training

TESOL
Tokyo, Japan

CERTIFICATIONS

• General Virtual Assistance Training

• Manulife – Licensed Financial Advisor

• TESOL Certificate – Tokyo, Japan

• Japanese Language Certificate