Mychellin Lovitos

Professional Virtual Assistant
User Thumbnail
Contact Information
  • mychellinl@gmail.com
    •
  • +639398661575
    •
  • Digos City, Philippines
    •
About

Hello. I am glad to provide you assistance and meet your business needs. I am highly organized, detail-oriented, and able to multitask efficiently. For almost 5 years, I worked under a reputable government agency as a marketing and customer assistant where I developed my genuine interest in connecting with customers. Some of my responsibilities are answering emails, making phone calls & processing documents. In addition, I am proficient in the use of basic software programs such as Microsoft Office. I also possess excellent communication skills, both written and verbal, as well as the ability to work independently and meet deadlines.

Please let me know if you have any particular demands or requirements, and I will try my best to personalize my services to fit your needs.
Experience
2018-2023

Marketing and Customer Support Assistant

• Responsible for evaluation of housing loan applications for approval e.g., evaluates the validity of the documents and checks all the necessary details required, encodes and generates Evaluation Sheet, and prepares Notice of Approval. If with deficiency, prepares Notice of Findings addressed to the developer.
• Responsible in monitoring of accounts e.g., receives transmittal of folders from Servicing Unit, encoding the account details to Excel, distribution of folders and updating account status on System
• Prepares Notice of Installment/Amortization to borrowers and developers
• Answers e-mails and calls from clients, colleagues and business people
• Greet people and direct them to contacts or service areas
2017

Data Entry Specialist- Administrative Assistant

• Responsible for ordering and managing office supplies, such as paper, pens, and printer cartridges.
• Assist other team members with tasks such as data entry, preparing reports, and coordinating travel arrangements.
• In charge of scheduling appointments, meetings, and conferences for the organization or individual they are supporting.