2010
Computer Engineering Technology
Rizal Technological University
More Info About Me
N/a
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Shopify
Microsoft Word
Microsoft Excel
Microsoft Powerpoint
Google Sheets
Canva
Typing
SAP SWB
Erplain
Citrix
SAP Sharepoint
ERP System
Online Marketplace (Shopee, Lazada, Tiktok, Etsy, Raket Ph, Facebook page)
Viber, Slack, Microsoft Teams
Paymongo
Certificates
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My Experience and Education
February 2016
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September 2023
SAP Concur Phils.
(CES Associate Consultant)
Reprocess Auditor:
Reviews, verifies and captures invoice information into Concur’s intelligent capture system according to established client’s guidelines.
Provide training and guidance to preppers and verifiers to minimize error rates and improve batch accuracy.
Assigned as a subject matter expert in reprocessing procedures, batch preparation, and verification protocols.
File escalations when necessary based on the findings of the reprocess review, escalating issues to relevant stakeholders for resolution.
Lead the reprocessing of batches, ensuring all necessary corrective actions are taken to rectify errors and inconsistencies.
Auditor I & II:
Data entry on the Concur Intelligent Capture of all the required invoice information.
Reviews and makes necessary corrections to the information captured.
Locates and corrects data entry errors or report them to supervisors.
Assigned to dedicated and highly escalating clients
Assigned to Foreign Language Invoices (APAC, Spanish, German, Czech, Hungarian, Italian Etc.)
February 2015
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November 2015
Convergys Phils. Corp.
(AT&T Chat Billing Support)
Maintain up-to-date knowledge about ATT products and services.
Respond to customer queries about ATT services, equipment, promotions, roaming and billings.
Address and resolve customer concerns promptly
June 2014
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November 2014
Infinit-O Outsourcing
(Data Analyst)
Reviewing documents/invoices and entering invoices accurately into the ERP system
November 2013
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May 2014
ACS-Xerox Company
(Email Support - ITS Advisor)
Handled customer problems with their itunes billing issues of their purchases and assist them in downloading contents
May 2012
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September 2013
Allsectech Manila, Inc.
(Quality Assurance)
Review/Process documents end-to-end mortgage processing for multinational banking and financial services with the advisory and consulting services, support on loan modifications, collections, shorts sale/ REO and foreclosures
April 2011
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May 2012
American Data Exchange Corporation
(Business Process Associate - Quality Assurance)
Key-in accurately pertinent information of an order into the client- supplied application in accordance with the given project specifications.
Reports all issues encountered with client-supplied applications to immediate superior
June 2010
-
November 2010
Datascope Communications Phils. Inc
(Business Process Associate)
Checks accuracy of encoded data for lenders and mortgage service providers before proceeding to the next field or order
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Exceptional typing speed of 55-60 words per minute, ensuring fast and precise data input.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.