2016
Bachelor of Science in Finance
Ateneo de Davao University
More Info About Me
My name is Mel Bandong. I am a Bachelor of Science in Finance graduate.
I have three years of experience managing social media for both my family's business and my own. If I am not working, I am usually doing Macrame as a hobby. I also love COFFEE!
I am a quick learner, goal-oriented, energetic, and creative. I am also proficient in computer operation, including the use of Microsoft Office programs, as well as having some personal experience with photo editing software such as Canva, Lightroom, and Photoshop, among others.
My duties as a Social Media Manager revolve around creating with the:
* Product-related and research-related tasks
* Experience in Microsoft Office and Outlook
* Product image enhancement
* Developing product templates
* Controlling pricing and inventory
* Order fulfillment
* Writing product captions
* Handling customer service and inquiries
Professional Skills
Poster Advertisement
Social Media Manager
Facebook Ads Management
Data Entry
Certificates
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Professional Timeline
2019
-
2023
Bank of the Philippine Islands
(Customer Service and Sales Associate)
• Accepting and processing over-the-counter transactions to include selling
• Introduce other bank products and services
• Drives branch sales through selling/cross-selling and referring potential sales to the Manager
• Provided customer assistance with balance detail and other inquiries
• Handled customer complaints and issues with high professional courtesy
• Opening of new accounts
• Filing and scanning of bank and client’s documents
• Processed redemption/subscription of client’s investments
• Assigned to credit staff allowance and branch’s utilities
2016
-
2019
Bank of Commerce
(Customer Service Associate)
• Processed paying and receiving transactions for all product types and services.
• Opened new customer accounts and closed existing accounts at customer request.
• Provided customer assistance with balance detail and other inquiries.
• Referred customers to appropriate financial services and products as required.
• Handled customer complaints and issues with high professional courtesy.
• Promoted new bank products and services to customers.
• Referred customer inquiries to appropriate bank departments.
• Assisted with sales referrals and cross-selling programs as needed.
• Notified supervisor of counterfeit currency in coordination with bank security personnel.
• Pick up teller/armored car teller for valued clients.
• Processed clearing of outward checks.
• Consolidation of cash picked up from clients in cash hub unit
Services Offered
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.