SOCIAL MEDIA MANAGER AND FACEBOOK ADS MANAGER

GLAM SHOP and GRATEFUL LIVING CO. (Owner)

To develop and implement a social media strategy that aligns with the business's overall marketing and business objectives. Create and manage Facebook advertising campaigns that achieve the business's marketing objectives.

SR. ASSOCIATE REPRESENTATIVE

Capital One Philippines

Serve as a primary point of contact for customers, handling inquiries, and providing information on products and services. Provide support to the team leader or manager, including training and mentoring junior team members.

CHAT MODERATOR

HMM (HIRE ME MARIE)

Monitored and maintained a safe, engaging online community by enforcing guidelines, managing user interactions, and resolving conflicts. Engaged with users to promote positive discussions and reported trends to improve community experience.

TECHNICAL SUPPORT REPRESENTATIVE II

CONVERGYS -DELL TECHNOLOGIES

Responsible for providing technical assistance and support to customers who are experiencing technical issues with products or services. This involves answering phone calls, emails, and chat messages from customers, identifying problems, and providing solutions.

ASSISTANT MANAGER

GHK FOOD PARADISE Pte. Ltd, Singapore

Work closely with the Manager to help oversee daily operations, manage staff, and ensure that the company meets its goals and objectives. They may also be responsible for filling in for the Manager in their absence.

COLD CALLER

Telecommand Business Solutions INC.

Made outbound calls to prospective clients, introducing products/services. Qualified leads, scheduled appointments, and followed up with potential customers while maintaining detailed records of interactions in CRM software.