2013
Bachelor of Science in Medical Technology
Centro Escolar University Manila
My Skills and Competencies
Social Media Management
Data Entry
SEO Expert
GMB
Copy Writer
Content Writer
Certificates
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My Experience and Education
2021
-
2022
Everise
(Customer Service Representative)
Healthcare Account
• Build and maintain long-lasting customer relationships.
• Provide benefits and eligibility
• Provide status of claims and invoices
2018
-
2020
ADP phil
(Operations Analyst)
• Process payroll for multiple companies
• Reviewing and verifying time sheets
• Calculating source deduction, ensuring compliance with payment schedules, reporting and other tax requirements
• Tax calculation
2015
-
2018
Conduent Philippines
(Customer Service Representative)
Healthcare Account
• Can resolve multiple claims at a time, figuring out why the claim was denied for Institutional or Professional (bill type, patient status, modifier, revenue , diagnosis, modifier, NDC, Place of service, provider contract, or provider specialty
• Bilateral procedures ( modifier 50, LT or RT) - Inclusive denial or bundled services
• Unlisted procedure codes
• Provider Specialty (taxonomy) My experiences in the BPO industry stretches from being a claim specialist to a subject matter expert
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Expert
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google