2019
AB Communication and Media Studies major in Journalism
Mindanao State University
More Info About Me
Hey there,
I'm Mielin April. I'm a versatile professional with a proven track record in diverse roles, including technical support, education, social media management, graphic design, and virtual assistance.
My career began in technical support at AT&T, where I honed my problem-solving and communication skills. I then transitioned to education, teaching ESL and developing strong interpersonal and cultural awareness.
In recent years, I've excelled as a virtual assistant, providing comprehensive support to clients across various industries. My experience as an executive virtual assistant has equipped me with advanced organizational skills, allowing me to manage complex schedules and prioritize tasks effectively. As a general virtual assistant, I've successfully handled a wide range of administrative and creative tasks, including social media management, graphic design, and general research.
I'm passionate about delivering high-quality work and building strong client relationships. I'm detail-oriented, organized, and proficient in multitasking, ensuring efficient and effective task completion.
My Skills and Competencies
General Virtual Assistant
Executive Virtual Assistant
Social Media Management
Graphic Designer
Content Creator
Certificates
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My Experience and Education
2024
-
Present
Orange Charger
(Executive Virtual Assistant)
Efficiently managed and coordinated meetings, including scheduling, preparing agendas, taking detailed notes, and distributing action items.
2023
-
2024
Aireal & Livvy
(Executive Virtual Assistant)
Provided the CEO with comprehensive administrative and organizational support, including
calendar management, email prioritization, and task delegation.
2018
-
Present
Freelancer
(Graphic Designer)
Developed innovative and visually appealing designs for a variety of marketing materials,
including social media graphics, print advertisements, and brochures.
2024
-
Present
ChooseYourAttitude
(Social Media Engagement Specialist)
A social media engager interacts with audiences across various platforms to build brand presence and foster community engagement. Create and share content, respond to comments and messages, monitor trends, and analyze engagement metrics. The role includes promoting brand values and enhancing online visibility through strategic communication and relationship-building.
2023
-
2023
Modern English
(General Virtual Assistant)
Perform data entry tasks, including updating student records, class schedules, and other
administrative information.
2019
-
2020
Alorica Philippines, Inc.
(Technical Support)
Troubleshoot network connectivity issues, diagnose equipment malfunctions, and provide clear
instructions to customers for issue resolution.
• Collaborate with different teams to escalate complex technical issues and coordinate resolutions,
maintaining a high level of customer satisfaction.
• Maintain accurate records of customer interactions, technical issues, and resolutions in the
company's ticketing system.
• Schedule appointments and coordinate with field technicians to provide on-site support when
necessary, ensuring timely resolution of complex technical problems.
My Services
Graphics Design
Responsible for creating visually appealing designs for various media, including print and digital
Executive Virtual Assistance
Can manage the following: - Calendar Management - Inbox Management - Reservations - Document Management
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Web Researching
Search the Internet for information on a wide variety of topics.
Content Creation
Promote companies' products and services by developing copy for websites, social media, marketing materials.