2021
Bachelor of Science in Information Technology
City College of Calamba
A little about me
I’m your future Virtual Assistant
Results-driven with a strong background in customer service, business development, executive assistance, and operations management. I specialize in providing high-level administrative support, optimizing workflows, and ensuring seamless business operations for executives and teams. With experience in various industries, I excel in client relations, sales support, and process efficiency.
Why Work With Me?
I am a proactive, detail-oriented, and highly organized professional who thrives in fast-paced environments. I bring a problem-solving mindset, strong communication skills, and a passion for operational efficiency, ensuring that businesses run smoothly while delivering top-notch customer and executive support.
Let’s work together to improve productivity and streamline business operations!
My Skills and Competencies
Social Media Management
Data Entry
Graphic Design & Video Editing
Appointment Setting
Facebook Ads Manager
Certificates
My Experience and Education
October 2019
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November 2021
Concentrix
(Customer Service Associate)
Assisting customers from a Telecommunication Account.
Specialists process complaints, issues related to our products or services, website,
bills, payment and tech.
CONCENTRIX NUVALI
November 2021
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March 2022
Business Consulting Firm| US Based
(Sales Development Representative)
Focuses on outreach, prospecting, and lead qualification.
Outbound calls and emailing.
Placed the leads to the pipeline
March 2022
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September 202
Acquira
(Business Development Representative)
Outreaching business owners tru cold calling and emailing.
Qualify leads from Lead Generation Team and place to the pipeline.
Find new opportunities for a company.
Speak with Business Owners in an effort to close deal to acquire their business
September 2022
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January 2023
Microsourcing
(Optical Virtual Assistant)
Receiving calls & emails from patients.
Verifying their prescription.
Placing order, creating optical account, order status, and return process.
Advising patients about the GOC regulation.
Setting appointment with our Dispensing Optician
January 2023
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January 2024
Coaching Company
(Executive Assistant)
Home-based execuitve assistant,
Worked online with administrative task.
Calendar Management
Email Management
Making Agreements
Onboard New Client
Do testimonials
January 2024
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January 2025
Marketing Agency
(Operations Assistant)
Worked online with administrative task.
Checking with update on the team (Graphics Designer, Content Writer, Web Dev)
Marketing strategies
Email Management
Making Agreements
Data Entry
Posting on Social Media [Instagram, Linkedin, X, Facebook Page
Generating Social Media Reports
My Services
SOCIAL MEDIA MANAGER
Monitoring, executing, filtering, and measuring the social media presence of a product, brand, individual.
FACEBOOK ADS MANAGER
Reach new customers with ads on Meta for Business.
E-commerce VA / Amazon VA
It's likely be tasked with product, supplier, discount, and competitor research
APPOINTMENT SETTING
Secure real-time appointment, re-scheduling and cancellation · Identification and use of database.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.