A highly knowledgeable administrative assistant dedicated to improving procedures for file movements, eliminating unnecessary storage, and maintaining secure information. Verifies documents, researches problems, and implements effective solutions. Able to assess and conducting and implementing training processes and programs.

Excellent in administrative tasks, document management and administrative reporting. Good technical and writing ability. Good managerial interpersonal and communication skills. Proficient in MS Office Word, Excel, and Power point.

• Organizational Skills – Ability to manage multiple tasks, projects, and deadlines efficiently.
• Communication Skills – Strong verbal and written communication skills to effectively interact with clients and team members.
• Coordination Skills – Coordinating meeting with clients and supplier.
• Problem Solving Skills – Capacity to identify issues, analyze problems, and develop practical solutions in a fast-paced environment.
• Attention to Detail – Thoroughness in reviewing documents, schedules, and project plans to ensure accuracy and quality.
• Time Management – Ability to prioritize tasks, allocate resources, and meet deadlines effectively.
• Adaptability – Flexibility to adjust to changing priorities, requirements, and client expectations.
• Manage the production of program marketing material in collaboration with the marketing team.
• Oversees employee’s attendance.
• Technology Proficiency – Familiarity with relevant software and tools. (Microsoft Office, Hubspot, Slack, Zoho, and Canva.

Administrative Secretary, November 2019 - Current
Qbust FZE, Dubai, UAE

• Kept company databases and records up to date by conducting audits and updating out-of-date information.
• Performed administrative tasks, document management and report development for inter-departmental use.
• Processed invoice payments and recorded information in account database.
• Handled past due accounts, including collections and status reports.
• Presented financial statements and analysis for improved forecasting.
• Trained customers to backend system
• Dealing with the managers of hotels, restaurant, or hospitals for customers satisfaction
• Handles travel arrangements.

Administration Assistant, November 2019 - Current
MJM FZ LLC, Dubai, UAE

• Answering incoming phone calls and sorting, distributing, and sent mail correspondence.
• Communicated with contractors and vendors to process orders, request maintenance services, and deliver instructions on behalf of office management.
• Organized files, faxed reports, and scanned documents into the document management system.
• Served as key contact and subject matter expert for customer billing activities, providing prompt feedback when required.
• Managed all payments processing, invoicing, and collections tasks.
• Organized day to day order

SECRETARY, June 2018 - October 2019
ASIA GLASS ALUMINUM & SUPPLY, Philippines

• Answered inbound telephone calls promptly, directing clients, vendors, and general queries to relevant teams.
• Maintained organized filing system documenting business operations.
• Processed and distributed incoming correspondence to relevant staff, facilitating team communication.
• Generated and distributed invoices to obtain fee payments.
• Recorded staff absences and communicated to affected teams.
• Scanned and photocopied documents for office team members

OFFICE ASSISTANT, October 2017 - May 2018
KV CONSTRUCTION AND SUPPLY CORP, Philippines

• Created a filing system for contracts, records, and reports.
• Photocopied and printed documents on behalf of clerical support teams.
• Researched issues and compiled reports, presentations, and summaries from data.
• Prepared contract drafts, purchase orders and business correspondence for team.

Mabini Colleges, Philippines, 2017
Bachelor of Business Administration: Major in Financial Management
GRADUATE

ARDCI NGO GROUP INC, Philippines, 2016
ON THE JOB TRAINING

Camarines Norte National Highschool, Philippines, 2013
SECONDARY

GENERAL VIRTUAL ASSISTANT TRAINING
April 2024 - Philippines

ADMINISTRATIVE OPERATIONS AND COORDINATION
February 2022 - Dubai UAE

COMMUNICATION AND PLANNING SKILLS FOR ADMINISTRATIVE PROFESSIONALS
January 2020 - Dubai UAE

DEFYING THE ODDS: BICOL BUSINESS STUDENTS RIDING THE TIDES OF ASIAN INTEGRATION
Association of Bicol Business Students Day
December 6, 2015 - Philippines

STUDENTS INTERNSHIP ABROAD PROGRAM
CMO#22 series of 2013 Business Analytics CMO#11 series 2013
14th Association of Bicol Business Students
University of North-eastern Philippines City of Iriga
February 6-8, 2014